News Newegg: Refund Issued for RTX 4090 Box Filled With Metal Weights

[Eximo]

Maybe it's my engineering/fabricating background talking, but is anybody talking about those sus hunks of metal? It's highly unlikely newegg or any carrier has chunks of stock like that laying around for a switcharoo. I can only fathom that those came from a machine shop.

Also would hope these are aluminum pieces (not going to scale the photo to calc steel/aluminum) so we don't also have to talk about the complete lack of rust on the plates.

I mentioned this in the other post. Seems exactly like something a machinist would have laying around. Would certainly narrow down the suspect list.

 

[JTWrenn]

This is the premium you pay when your reputation goes bad. You will be the target of scammers and public opinion to help those scammers. Whether it was the end user or someone up the chain this happened because of the bad customer service they have made their standard procedure. I don't have much sympathy for New Egg, but I still hate the scammers whoever they are.

 

[Downtown-runner]

I doubt this was newegg's fault, and the GPU box would've been shipped inside a brown newegg box so the carrier wouldn't have known what was inside either.

I think this person made out like a bandit because of the publicity. Newegg just took it on the chin to save face.

That's some mighty fine theorycrafting. There's no real information to go on, but that hasn't stopped you formulating an opinion of what happened, assigning blame, calling people thief's, and making Newegg look like a hero.

If a Newegg employee stole the 4090, something that's entirely possible, then they should do more than simply offer a refund. If I buy something, I don't expect to wait for a couple of weeks, have my account suspended when I bring this to their attention, and then just get my money back. I want the product I ordered, and I want to be communicated with, not seen as a troublesome customer and ignored.

Suspending someone's account to mitigate "fraud" is radiculous. If that's truly Neweggs intention, then just prevent the customer from changing their delivery address and payment details until the matter is resolved. Don't lock them out of potentially their only proof of purchase.

 

[Downtown-runner]

Having worked at a Target Corporation warehouse, I can say that the stuff that gets locked up tends to be under direct video surveillance, plus every employee was checked both entering and leaving the building by security for potentially stolen items. Sneaking out an M.2 drive would absolutely be possible. Someone walking out of a Newegg warehouse with a freaking RTX 4090? That's ludicrous. Either it happened with the carrier, or it happened before the package was ever shipped to Newegg (distributor)... or the customer just totally scammed Newegg.

Unless they work in security...

 

[greenreaper]

Whomever stole the card is an idiot. Newegg and the box itself will track the serial number which in written into each card. The second they run nvidias drivers the if address will be revealed of the thief.

This kind of blatant privacy violation is why we need open-source drivers.

 

[JarredWaltonGPU]

Unless they work in security...

You'd have to be an idiot to work in security and then try to steal stuff. There are still cameras everywhere, particularly at security desks, and if the feed goes dead for a few minutes people are going to ask questions.

 

[digitalgriffin]

This kind of blatant privacy violation is why we need open-source drivers.

Good luck with that.

 

[Deleted member 14196]

This kind of blatant privacy violation is why we need open-source drivers.

You better get busy

 

[tennis2]

That's some mighty fine theorycrafting. There's no real information to go on, but that hasn't stopped you formulating an opinion of what happened, assigning blame, calling people thief's, and making Newegg look like a hero.

And your proposed more plausible scenario is that a security worker at newegg was able to perform a switcheroo of a 12" long 3 slot GPU with smuggled in machined steel/aluminum of the same weight, under video surveylance?