Greetings,
I've always been an amazon fanboy because their prices have been reasonable relative to newegg. Either a couple bucks cheaper or a couple more expensive. I've always went through them because of their A-Z return policy and no restocking fee.
I am looking at buying a motherboard that will better facilitate my needs... The one on amazon is from a third party seller, strike one; and is also 20 dollars more expensive than newegg, strike two.
I am concerned with the RMA shipping costs. I have no intention on getting a refund if it is broken, I would just want another.
From what I have read online (A couple of threads in 2011, and one in 2013) if I speak to a live representative through a phone call or through a live chat online, they will waive the RMA and or Restocking fee in the event that the product is broken.
Is this true?
I am concerned because the information I am hearing from people online conflicts with what is written in their return policy.
What is your experience, in 2014 does this still hold true?
I am ready to pull the trigger on the order, money in hand, I just want to make sure I won't have to pay some 12$ bogus fee to ship back what THEY sent BROKEN to me.
Godbless,
Chaotixblade
Mobo: http://www.newegg.com/Product/Product.aspx?Item=N82E16813157329
I've always been an amazon fanboy because their prices have been reasonable relative to newegg. Either a couple bucks cheaper or a couple more expensive. I've always went through them because of their A-Z return policy and no restocking fee.
I am looking at buying a motherboard that will better facilitate my needs... The one on amazon is from a third party seller, strike one; and is also 20 dollars more expensive than newegg, strike two.
I am concerned with the RMA shipping costs. I have no intention on getting a refund if it is broken, I would just want another.
From what I have read online (A couple of threads in 2011, and one in 2013) if I speak to a live representative through a phone call or through a live chat online, they will waive the RMA and or Restocking fee in the event that the product is broken.
Is this true?
I am concerned because the information I am hearing from people online conflicts with what is written in their return policy.
What is your experience, in 2014 does this still hold true?
I am ready to pull the trigger on the order, money in hand, I just want to make sure I won't have to pay some 12$ bogus fee to ship back what THEY sent BROKEN to me.
Godbless,
Chaotixblade
Mobo: http://www.newegg.com/Product/Product.aspx?Item=N82E16813157329