Newly Built PC - Error 0xc0000185 - I/O error? Bad DVD drive?

[MereDiesel]

Hi folks,

I've just recently built a PC, and, after all that pain-staking work and research, I cannot get windows to boot from the dvd. The version is Windows 8.1 OEM (purchased by mistake).

All the components should be compatible, and I get the motherboard to post, but I cannot get the PC to boot from the DVD drive. Some times it asks if I want to boot from DVD/CD, in which case I get a blue screen from Windows and the error code 0xc0000185. Other times, it goes straight to blinking cursor.

I tried to get Microsoft to explain the code, but got no help other than it being a "piece of hardware or drivers that Windows is not compatible with." I've found some information on the internet that says it might be an I/0 error or a bad hard drive. I checked all my connections, and it can't be the hard drive since I'm trying to boot from a DVD drive.

This is my first build, and this is at the limit of my technical knowledge. Do you think it's the DVD drive? It doesn't seem likely because to be able to get the blue screen, the DVD drive must be working enough to allow at least that much of windows to load. What other components could it be?

Any help would be very much appreciated!

 

[johnbl]

It should be a hardware problem, most likely 2 devices on the same hardware interrupt or DMA channel.
Or one device that is that is not correctly terminated.

I would remove unwanted hardware, then reset the BIOS to defaults to get the machine to rebuild its database of hardware and reassign its interrupts for the database that it builds and hands off to windows.

-if your BIOS has a option for "plug and play OS" You might select it to tell the BIOS not to move interrupts around and let the OS handle them.


- termination refers to a resister placed at the last device in a chain of devices. This resister will basically prevent signals from reflecting back up the cable when they get to the end of the cable. it was kind of a common problem on older devices that required you to pull the resisters or change a dip switch when on a shared cable.