Question Newly built pc freeze on initial boot with WD Blue SN500 NVMe SSD.

[Bob17]

Was building friend's new pc. Plugged in everything including hdd and sdd, tried to perform initial boot. Fans are spinning and RGB light works perfectly but got stucked on press f2 or del screen. I thought it was ram that causing the problem but turns out when i removed the m.2 ssd, everything works perfectly and i can proceed to UEFI and install Windows. Can somebody tell me why is this happening, would appreciate!

Specs:
CPU: AMD Ryzen3900x
GPU: Rtx2070
MOBO: Asus PRIME X570-P
SSD: WD Blue SN500 NVMe SSD

 

[rgd1101]

update the bios? try the other m.2 slot?

 

[USAFRet]

Remove the HDD for the install on the WD Blue.

 

[Bob17]

update the bios? try the other m.2 slot?

I tried another M2 slot, didnt work. Would try with updated BIOS tomorrow thanks!

 

[Bob17]

Remove the HDD for the install on the WD Blue.

With the m.2 drive on board it would stuck on f2 or del screen.

 

[USAFRet]

What RAM is in this?

Reduce the system to the bare minimum of components needed to try to boot up.
1 stick of RAM, no drives...just enough to get into the BIOS.

 

[Bob17]

What RAM is in this?

Reduce the system to the bare minimum of components needed to try to boot up.
1 stick of RAM, no drives...just enough to get into the BIOS.

The problem is i successfully boot into BIOS when I remove SSD and i just successfully installed windows on my HDD. So, I dont think RAM is the problem here.

 

[USAFRet]

So with only the SSD connected, it will not boot to the BIOS properly?

I think we've found the issue.

 

[Bob17]

So with only the SSD connected, it will not boot to the BIOS properly?

I think we've found the issue.

Yes. Tried removing HDD and booted only with SSD, it wont post for some reason.

 

[riveryeti]

I just had the same issue on an ASUS prime x570-P with ryzen 3800x build. WD Blue SN550 caused hang at bios splash del/f2 msg in either slot.