[SOLVED] Newly built PC no video display

Sep 22, 2019
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Hi all,

First time poster here, need some help.
Putting together 4 workstations for office use, list is here

https://ca.pcpartpicker.com/user/jojamon/saved/#view=L3WTCJ

So I have 1 workstation running the Thermaltake H18 Versa case https://www.amazon.ca/gp/product/B079G3TNDM/ref=ppx_yo_dt_b_asin_title_o07_s00?ie=UTF8&psc=1

The other 3 are housed in a Rosewill SRM-01 case
https://www.amazon.ca/gp/product/B00ZPWOA6I/ref=ppx_yo_dt_b_asin_title_o03_s01?ie=UTF8&psc=1

I've since put together one in the Rosewill SRM-01 case and it runs fine, I got Windows 10 installed and everything.
The other one I've built in the Thermaltake case, with the exact same interior parts, isn't running video. I tried the VGA and DVI outputs on different monitors that are WORKING, and I'm still having the same problem.
I went through the steps here
https://forums.tomshardware.com/threads/perform-these-steps-before-posting-about-post-boot-no-video-problems.1285536/

I have motherboard standoffs installed in the Thermaltake case for sure, I even took out my motherboard to check.
My PSU plugged in and turned on has the CPU and chassis fans spinning normally. No beeps from the chassis speaker.

I tried removing 1 stick of ram, still the same issue, no video.
I tried moving the ram sticks into different slots but still no video.
Removing both sticks of ram, so having no ram in the mobo, gives me 1 long beep and then 2 long beeps, but still no video.
Been struggling with this for over 1.5 hours now, and still no good.
Is there a possibility that the mobo is dead on arrival?

I'm just running integrated graphics from the i5-9400.

Thanks!

edit: I should note with the one I successfully booted up, I could go into BIOS before installing Win10, and I flashed the BIOS using the Asus EZ Flash so it supports the i5-9400.
With the Thermaltake case, I have no video output so I can't even get into BIOS.
 

Lutfij

Titan
Moderator
Can you post a picture of the information atop the CPU's IHS? According to this support list, you should be good to go with BIOS version 1405 unless you have a latter revision for the CPU. Might you be able to recall what the BIOS version on the one system you got working, was?

So out of the 4 system's, only one works out of the box? Might want to breadboard all the boards and then work with bare minimum's.
 
Sep 22, 2019
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Hi Lutfij,

Thanks for your response. It turned out to be a defective motherboard. Swapped it out with one of the working motherboards and video works fine.
 

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