I built a new gaming PC a few weeks ago and it has been crashing ever since. Sometimes it's minutes after booting, other times it takes a few hours. I check EventViewer after each reboot and it's always a Kernel-Power 41 with BugcheckCode 0. It can crash while playing video games, web browsing or even booting into the desktop. It seems quite random and I can't see a pattern in the crashes.
A crash is either an automatic reboot (no BSOD) or a hard hang with some static coming from the speakers - requires a hard reset.
Things I have tried so far:
- updating all drivers (even hotfix AMD GPU drivers)
- reinstalling Windows 10
- running memtest86 for 1 full pass - took 12 hours on 1 CPU out of 8, no errors
- running Prime95 - first run PC rebooted after 4 hours, second run was fine. I stopped it after 6:30 hours with all tests passing. Temperatures were in the 55C range
- running FurMark - first time crashed after about a minute, then ran 3-4 times for 30 minutes without failure. Temperature is the 70C range
- running ESET online scanner - no issues
- running Driver Verifier for 48 hours - bugcheck code was still 0 with a couple of reboots
- running SanDisk SSD diagnostics - a SMART extended test resulted in no errors
- rebuilding the whole PC, in case there was a weak connection somewhere
At this point I think it's probably a hardware issue but it's hard to identify which part to RMA. Any ideas?
System specifications:
CPU: AMD FX-8320
RAM HyperX Fury 16GB 1866MHz
MB: Gigabyte GA-970A-UD3P Rev2
GPU: Sapphire Radeon R9 380 4GB 1010MHz (factory OC from 970MHz)
PSU: EVGA 600W 80+ Bronze
SSD: SanDisk Ultra II 240GB
OS: Windows 10 N 64bit
A crash is either an automatic reboot (no BSOD) or a hard hang with some static coming from the speakers - requires a hard reset.
Things I have tried so far:
- updating all drivers (even hotfix AMD GPU drivers)
- reinstalling Windows 10
- running memtest86 for 1 full pass - took 12 hours on 1 CPU out of 8, no errors
- running Prime95 - first run PC rebooted after 4 hours, second run was fine. I stopped it after 6:30 hours with all tests passing. Temperatures were in the 55C range
- running FurMark - first time crashed after about a minute, then ran 3-4 times for 30 minutes without failure. Temperature is the 70C range
- running ESET online scanner - no issues
- running Driver Verifier for 48 hours - bugcheck code was still 0 with a couple of reboots
- running SanDisk SSD diagnostics - a SMART extended test resulted in no errors
- rebuilding the whole PC, in case there was a weak connection somewhere
At this point I think it's probably a hardware issue but it's hard to identify which part to RMA. Any ideas?
System specifications:
CPU: AMD FX-8320
RAM HyperX Fury 16GB 1866MHz
MB: Gigabyte GA-970A-UD3P Rev2
GPU: Sapphire Radeon R9 380 4GB 1010MHz (factory OC from 970MHz)
PSU: EVGA 600W 80+ Bronze
SSD: SanDisk Ultra II 240GB
OS: Windows 10 N 64bit
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