Newly built Ryzen 5 1600x system, freezes and BSOD within less than 10 minutes after windows boots up

[Tydor]

Here is a list of the parts in the new system I just built today:

MB: GIGABYTE GA-AB350-Gaming
CPU: AMD Ryzen 5 1600x
RAM: Kingston HyperX Fury 2x4GB DDR4 2666Mhz (two of these kits)
SSD: Samsung 960 Evo M.2 250GB
PSU: Crsair VS 550
Cooler: CoolerMaster MasterLiquid 240
GPU: Gigabyte RX 580
HDD: Seagate Barracuda 2TB 7200RPM

I had read that Ryzen has problems with memory compatibility, so I checked the QVL list for the motherboard before I ordered the memory kits. The RAM kit I use is: HX426C15FBK2/8, which is listed as compatible, and should run 2666Mhz native. I bought two of these kits, because I needed 16GB total. And because this is the only way to get 16GB of memory in my budget, as RAM prices currently are all over the place..
.
Shortly after I booted up the system for the first time, installed Windows 10, it started to freeze. I boot it up, it loads Windows like normal, and within 3-10 minutes it freezes completely or goes to a blue screen of death and reboots.

Currently the latest version of the motherboard's BIOS is F7a. I had it running at F5 version out of the box. Tried to update it to F7a, but after the update finished, and it booted up, the BIOS still showed as version F5. So i decided to try to update to v. F6. This was a success, I am currently running BIOS version F6. And, also, this F6 version is said to improve DDR compatibility, that's what it says on Gigabyte's website. Fm I suspected the memory would be the issue. I removed two DIMMs, so that there is only one kit left on the motherboard. Unplugged the power supply cable, removed the motherbard battery, so I could clear the CMOS, then when I plug everything back in and the system starts but there is no signal to the monitor (and I wait at least 5-6 minutes after I boot it up, to make sure that I don't interrupt anything). Swapped the memory sticks in every way I could think of, different DIMMs, different channels. I tried using only one stick of memory. But unsless I put ALL FOUR of them, I cannot get a signal to my monitor. I find that very odd.

I read somewhere a suggestion to a similar issue. It said to increase the RAM voltage from 1.2v to 1.3v or even 1.35v. I tried that and every time I make a change to the voltage, and try to boot up, It goes in a reboot loop. Reboots itself every 4-5 seconds... Then I set the BIOS settings to defaults and it was OK to boot, and then it freezes in Windows, again...

Тhe CPU temperatures are below 30 degrees every time I've checked. This isn't my first build, and I am confident everything is plugged in where it should be and correctly. It is, however, my first AMD build, and so far it has been nothing but a disappointment. But I would still rather have it work properly, rather than exchange the CPU and MB for intel parts...

I would appreciate any suggestion as to what to try next.

 

[madmatt30]

You don't need more voltage , its per stick

Change the speed to 2400 & command rate to 2t.

4 sticks was honestly not a great idea .

 

[Calvin7]

Using multiple kits of memory carries no guarantee to work. You may need to reduce the memory clock speed, relax DRAM timings, and/or increase DRAM voltage to get two kits working.

 

[Tydor]

It was originally running at 2400 speed. I now set the multiplier to 24.00, as It was previously default set to 26.67 in the BIOS, even though it ran at 2400.
I am sorry if me buying 4 sticks of ram seems stupid, but I have been building and using Intel based PCs since.. ever. And I had never thought 4 sticks may be an issue. I have never had such issues with intel CPUs and motherboards... I may be able to return the memory kits, but I don't know what to buy. All the 2 stick kits available in my counrty are not in the QVL list for that motherboard... or all the ones that are in the list are out of stock.

Still, if the issue is that I used two kits, instead of one, It shouldn't BSOD if I remove one kit, righh? But in my case: one kit = not working at all. Either one of the kits. Only having both kits on the motherboards has resulted in a working OS, at least for a few minutes...

 

[madmatt30]

Ryzen is still finicky with ram , especially when you run 4 sticks .

The latest bios may help but if it won't flash then in all honesty that is down to gigabyte & not the platform as a whole.

& no you shouldn't have an issue with a pair of sticks as many are running 2x4gb setups due to budget constraints.

My advice of 2400 2t timings is to ascertain stability.

If its stable then ram is absolutely the issue & we can work from there.

 

[Tydor]

I tried updating the BIOS to the latest F7a version a second time. Everything started like normal. It started updating, when finished restarted itself, and after that - nothing. The PC will not boot. I turn it on, the fans work, the lights work, but there is no signal to the monitor and no power to the keyboard and mouse (their LEDs do not light up)...
After reading product reviews on newegg about that motherboard, I strongly suspect that it is the issue. Half of the reviews are negative, and a lot of people say it didn't work for them, or that it stopped working after BIOS update...

 

[madmatt30]

Its a dual bios board , should be virtually impossible to kill it with a BIOS flash.
The backup bios is a factory default (is non flashable) & should take over in the event of a main bios failure.

If its dead then you have 100% grounds for an rma mate , this is even stated on gigabyte faqs pages.

 

[Paul NZ]

Which Gaming mobo do you have?? Looks like there's 2, the Gaming and the Gaming 3. Both have a F7a BIOS. But the latest BIOS for both is F10

You sure you're flashing the right BIOS?

 

[Tydor]

I have the Gaming one, not the Gaming 3. It seems they have released the F10 just yesterday, after my motherboard stopped working completely...

 

[madmatt30]

Try cmos reset then power on & press reset button a few times.

 

[Tydor]

Ok, an update. Today I got the issue resolved. It was a software issue.
I had to go back to the shop and swap the memory sticks, after the BIOS update, but only so I can get it to boot and set the XMP profile. After that we put my memory kits back and they work just fine at 2666Mhz. As for the freezing and BSOD restarts - a fresh windows install and no more problems.