[SOLVED] Newly Upgraded P.C just froze completely

[Jordan_stewart]

Hi all,
About 2 days ago I updated some parts of my P.C, getting a Ryzen 5 3600 processor, MSI b450 Carbon Max wifi pro motherboard and some additional RAM, and oddly things just didn't seem to be running as smoothly (or better as I would have expected) when compared to my old parts.

Anyway I was playing a really low demanding game about 30 minutes ago, and the entirety of my P.C froze completely for a few minutes, with the audio outputting some unusual sound. I immediately went to check the Reliability monitor and the only potential notification was from 2 hours prior - 'AMD Ryzen Master - unsuccessful application installation' - could this have caused the freeze?

Thanks for any tips/feedback

 

[Bob125484]

Did you do a clean install window? If not, you should do it when you change motherboard and CPU.

 

[Jordan_stewart]

Did you do a clean install window? If not, you should do it when you change motherboard and CPU.

Hi - yeah I ran a reset of windows yesterday, and have updated the BIOS as well

 

[Bob125484]

Hi - yeah I ran a reset of windows yesterday, and have updated the BIOS as well

1. Just want to confirm that reset means you install fresh window (not put in old drive with windows from previous PC to the new system)?
2. What is your GPU and memory?

 

[Jordan_stewart]

1. Just want to confirm that reset means you install fresh window (not put in old drive with windows from previous PC to the new system)?
2. What is your GPU and memory?

I did a windows reset (one of the options in windows menu - should I do a fresh install from a usb? My Graphic card is a Gtx 1060

 

[Bob125484]

I did a windows reset (one of the options in windows menu - should I do a fresh install from a usb? My Graphic card is a Gtx 1060

Yes, you must do a clean install using USB drive or DVD disk. You can download window 10 directly from microsoft website.