Nextbook 10.1 won't turn on?

[mikmik91]

A friend of mine has a Nextbook 10.1 tablet, and he said he had accidentally set his book bag down a little too hard with the Nextbook inside of his bag. The device will now not turn on. I have managed to remove the back covering and attempted to reseat the battery, but the device still won't turn on. What else can I do/try?

I've tried forcing a system reset with Power button and Vol + key, and that doesn't work. I've tried connecting it via USB to a PC and that doesn't work.

The device charges, and the light turns amber to signify it's fully charged, but the unit still won't turn on.

Can anybody point me to a site with a teardown manual and pictures/guides to what cables go to which peripheral? I'd like to try reseating more components but not sure what/how to do it. Advice in general would be nice too.

 

[mikmik91]

While trying different combinations of buttons and reseating a few ribbons, I managed to somehow turn on the Voice Helper. I could touch randomly on the screen and it would talk back to me what I'm pressing, but still can't see anything.

Is it safe to assume one of the screens got shattered? The main screen is in tact, and I can see no damages to either the digitizer or the screen, so not sure what's going on. Thoughts?

 

[Davienne]

I googled about this same problem and found a guy on You Tube with videos about it. Am gonna try it. Also saw other posts saying to do the same thing. The guys name is Bill Shelton, here's the link: https://www.youtube.com/watch?v=FvtP_jK0Ub4

Hope this works for all of us!

Davienne

 

[mikmik91]

I googled about this same problem and found a guy on You Tube with videos about it. Am gonna try it. Also saw other posts saying to do the same thing. The guys name is Bill Shelton, here's the link: https://www.youtube.com/watch?v=FvtP_jK0Ub4

Hope this works for all of us!

Davienne

Sadly did not work. As I stated, I'm able to charge and turn on the device, as well as even get the voice helper to turn on. It would seem there is something wrong with my screen, but see no visible damage.

 

[jmoe2341]

Hey I had the same type of problem. Mine was working then I think it fell off my bed. But when I found I thought it was jus dead so I charged for a while and then nothing. It wouldn't turn on. So I tried what u said with the power button and vol➕ button. And nothing. But then I tried power and windows button and it came on. And said restarting. So try that. If that don't work then maybe the screen is fried. Bed of luck. p.s. I absolutely hate computer problems.

 

[jmoe2341]

After I pushed the power and windows button it restarted it and it seems to working fine. It wasn't fully on when I wrote the other reply. But now its kool. Or atleast I hope so.