Have a dell xps m140, running win xp pro service pack 3.
Based on your knowledge of windows xp system files and there function, i was wondering if you would know appropriate files that will need to copy. The scenario is a s follows.
Issue: Got infect by a virus, virus was removed by Kaspersky. After virus removal both the 10/100 NIC and the wireless adapter, and the bluetooth have indicated that they are disconnected. However from device manager they show up as working properly, which they are not as I cannot connect to the internet and there is a red X on all three icons in the system tray. I am wondering if a system file related to network connectivity was afftected and subsequently deleted by kaspersky.
I have tried repairing the connection by right clicking the system tray icon for the network connection and clicking repair. This returns the message network did not assign a network address.
From research i have run the fixit utility for winsock from microsoft in an attempt to rebuild the tcp/ip stack. This did not help.
Also tried repairing the os from the set up disk, booting directly from the disk. This gets the blue screen of death after loading the files and setup tries to start windows. To resolve this I ran scan disk to fix disk errors etc. This did not help blue screen persists.
I have tried restarting the following services, DNS, DHCP, and The blue tooth service. This did not help
At this point I want to try copying the windows system files related to networking from another machine to this one.
Also, I can access the internet from 3 other PCs 2 of which are running XP.
Your help will be greatly appreciated
Based on your knowledge of windows xp system files and there function, i was wondering if you would know appropriate files that will need to copy. The scenario is a s follows.
Issue: Got infect by a virus, virus was removed by Kaspersky. After virus removal both the 10/100 NIC and the wireless adapter, and the bluetooth have indicated that they are disconnected. However from device manager they show up as working properly, which they are not as I cannot connect to the internet and there is a red X on all three icons in the system tray. I am wondering if a system file related to network connectivity was afftected and subsequently deleted by kaspersky.
I have tried repairing the connection by right clicking the system tray icon for the network connection and clicking repair. This returns the message network did not assign a network address.
From research i have run the fixit utility for winsock from microsoft in an attempt to rebuild the tcp/ip stack. This did not help.
Also tried repairing the os from the set up disk, booting directly from the disk. This gets the blue screen of death after loading the files and setup tries to start windows. To resolve this I ran scan disk to fix disk errors etc. This did not help blue screen persists.
I have tried restarting the following services, DNS, DHCP, and The blue tooth service. This did not help
At this point I want to try copying the windows system files related to networking from another machine to this one.
Also, I can access the internet from 3 other PCs 2 of which are running XP.
Your help will be greatly appreciated
Facebook
Twitter
Instagram