Question No 144hz option (BenQ XL2411/RTX 2060)

Mar 15, 2019
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Hey.

I bought a new pc today. It has the Geforce RTX 2060, specifically this one: https://www.asus.com/us/Graphics-Cards/PH-RTX2060-6G/specifications/

I upgraded from and old pc with a Nvidia Geforce GTX 960. With my old graphics card I had no issues choosing the 144hz option in monitor settings on my BenQ XL2411. For some reason, with my new card, the highest setting option is 60hz. I'm using the same cable as before. This is a picture of the cable: View: https://i.imgur.com/hpjD0mK.png


The only other option I have on my monitor is HDMI or this type: View: https://i.imgur.com/RLPuYKK.jpg


This is what my settings options look like (I hope you understand even if it's some Swedish in there): View: https://i.imgur.com/NNkk4VS.png


What do I need to do to get my 144hz option back? I was so happy about my upgrade and having a sudden downgrade is so frustrating.
 

tonyclark29

Commendable
Mar 28, 2017
13
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1,520
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If your using the Nividia settings, go to the screen resolutions and scroll all the way to the bottom where it says PC, then do the resolution from there, then try changing the refresh rate.
 
Mar 15, 2019
3
0
10
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If your using the Nividia settings, go to the screen resolutions and scroll all the way to the bottom where it says PC, then do the resolution from there, then try changing the refresh rate.
I can't open Nvidia settings because "NVIDIA Display settings are not available. You are not currently using a display attached to an NVIDIA GPU". I guess the issue is here somewhere...
 

tonyclark29

Commendable
Mar 28, 2017
13
0
1,520
1
If you go to your devices does it appear in there? if it does, uninstall and restart your computer. Also, make sure the plugs are plugged into the graphics card and not the Motherboard. I've seen that done before.
 
Mar 15, 2019
3
0
10
0
If you go to your devices does it appear in there? if it does, uninstall and restart your computer. Also, make sure the plugs are plugged into the graphics card and not the Motherboard. I've seen that done before.
I'm retarded. It was plugged to the motherboard... I bought this PC built finished and there was this cap over the other DVI outlet so I didn't see it at first glance. Jesus christ. Thank you.
 

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