Question No access to some websites

[Zoglu]

Hello everyone,

I've just purchased a new Windows 10 PC. Everything works, except that I can't have access to Outlook and Dropbox.

For example, I can install the Dropbox application or navigate to their website, but everything stops working when I try to type my (valid) email address and password. I don't have any message telling that my password is wrong, I just can't have access to dropbox.com.
The problem with outlook.com is roughly the same, Chrome gives me the ERR_CONNECTION_RESET error after I enter my password.

I've try the following :

• using 2 different wifi networks
• using another device on these wifi networks (it works for this device)
• using Google DNS (8.8.8.8 and 8.8.4.4)
• disabling Windows firewall
• ipconfig /flushdns and netsh int ip reset commands
• emptying my hosts file

It's starting to drive me crazy, does anybody have an idea? Thanks in advance.

 

[rgd1101]

date time /region setup correctly?

 

[Zoglu]

I just checked, they are correctly set up.
Facebook does not work either when I try to connect, Chrome gives an ERR_SSL_PROTOCOL_ERROR.

 

[rgd1101]

and it finish all the windows update?

 

[Zoglu]

I've just checked . Windows Update tells my computer does not have latest security patches, but it does not manage to connect properly to Microsoft servers.

 

[rgd1101]

where did you get this windows 10 from?

download the latest iso from MS to a new flash drive and do a update on your pc. backup your data just in case
https://www.microsoft.com/en-us/software-download/windows10ISO

 

[Zoglu]

It was preinstalled on my computer (Dell G3)
I managed to download an update tool from Microsoft, so I will attempt to download the latest update from this tool. It seems to be working for now.

 

[rgd1101]

try Ethernet? download wifi driver update