Aug 7, 2022
4
0
10
Audio from speakers are fine and outputs seem fine. Any pair of headphones will not output any audio. My computer will recognize it by showing the realtek window and letting me select what type of device I plugged in. It guessed headphones. I click ok. Normally, It'd cut the sound from the speakers and go straight to the headphones, but now it just continues playing sound from the speakers. I've used the headphones on other devices. The headphones themselves work.
 

Ralston18

Titan
Moderator
Update your post to include full system hardware specs and OS information.

Any interim cables or adapters between the headphones and computer?

Are there other audio ports on the computer and do those audio ports work for the headphones or other known working headphones or audio devices?

Look in Reliability History and Event Viewer for any audio related error codes, warnings, or even informational events.

Reliability History is easier to use and understand so start there. No need to rush through - take your time to learn the way around and gain a sense of the information being presented.

Double check all audio related configuration settings by right clicking the small speaker icon usually located in the lower right screen corner.

The click will open a menu that, in turn, leads to all sorts of window, tabs, and property settings. Explore first but do not immediately change anything.

One menu choice is "Troubleshoot sound problems" - give that choice a try.

Likewise run other Windows Troubleshooters. The troubleshooters may find and fix something.

Lastly, try "sfc /scannow" and "dism"

References:

https://www.lifewire.com/how-to-use-sfc-scannow-to-repair-windows-system-files-2626161

https://www.windowscentral.com/how-use-dism-command-line-utility-repair-windows-10-image