No Audio from Mobo (Crosshair V Formula-Z)

heatshiver

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Aug 3, 2007
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I recently upgraded to this motherboard because I wanted to have what I consider the best. Yesterday, I plugged in my 3.5mm headphones and couldn't hear anything. I checked the Playback devices from within Windows 7, and it did show that audio was being created when tested.

However, I did notice the option for Realtek speakers was not available. Mind you, the previous mobo was a Crosshair V Formula. I went into Device Manager and uninstalled the Realtek audio driver, and then had it reinstalled automatically from the computer. This gave the option for the Realtek device in the Playback devices area. Although testing showed it getting sound, I could still not hear anything.

I then went ahead and started uninstalling and reinstalling the drivers for Realtek. I even went so far as to download the latest from Realtek. Neither helped. I lost the option of a Realtek Playback device by reinstalling the drivers. I could only seem to get it to show if I went into the Realtek Manager under the Control Panel and selected AC'97 instead of HD.

I checked that the HD header was properly plugged in on the motherboard, and it was. The BIOS also had HD audio enabled. I attempted switching the header to AC'97, as well as the BIOS setting, but got the same result.

Since I had been using only the front panel of my case, I decided to plug in directly to the I/O panel on the back. This too did not work. I have checked with two pairs of working headphones, and I even tried a USB sound device with stereo jacks that allows sound to come through perfectly.

Is there any other fixes I could try?
 
Did you plug in your headphones or speakers? Just kidding! lol
Control Panel - Sound - "Playback" window: Right click on it and make sure you have "Show Disabled Devices" and "Show Disconnected Devices" checked. Scroll through and then check again. I believe the default is to hide those devices, sometimes there are multiple instances; therefore if it's hidden and disabled you won't be able to access it. Sometimes this is the case but sometimes not. Also - get to the "Communications" tab - make sure "Do nothing" is checked.
 
Thanks for the reply. Yeah, I made sure to enable disabled devices just to be sure I wasn't missing something.

I did change the setting on the Communications tab to "Do nothing", unfortunately it had no affect. Any other suggestions I could try?