- May 7, 2017
- 2
- 0
- 10,510
Hey guys. Short story is I got a new ssd to boot from, installed it, and my audio seems to have broken. Detailed story- I got a new samsung 990 pro 2tb ssd, wanting to boot from it cuz it's just slow. I open up the case, remove the gpu (amd rx 580) to install the ssd (mobo is m350b gaming pro). The process was a little annoying cuz the gpu was a bit entangled and installing it one handed... but anyway.. Replace everything, boot from USB and do a fresh install of windows 10. I boot it up afterward and realize audio is not working. I find the drivers from msi for win10 64 and install chipset, graphics, and audio, update windows etc. After that process I ended up in the same spot.
Since then I have reopened the case to make sure everything is plugged in fully, tried a slightly different version of realtek drivers, Looked at stuff in device manager (things seem to show up properly and claim to be working properly, the speakers show when noise should be coming through, but I get nothing). I tried front and back jacks with different headphones/ear buds (no usb set to try) and got the same result. I removed the gpu again to really make sure everything inside is indeed fully plugged in and it seemed fine. I verified some files and did a scan in cmd, it came up as finding some corrupted files and successfully repairing them. Issue was unresolved. I attempted to reset windows OS, but it froze when it tried to reboot for the process. It did that twice and I gave up (my pc would occasionally freeze on boot up in the past- I generally didn't turn it off all the way because of that issue. not sure if this is related as I never figured out why it did that originally). I instead did another fresh install of windows. Still nothing. I'm sure I am missing some stuff looked at, as I spent a fair deal of time here...
It seemed to skip my old hdd in boot order when I rearranged it, so I removed the new one and it booted to the old drive. Audio is still just static/electrical sounds. If you play a video this static gets slightly louder. My brother had me checking some other stuff, like memory paths or something in device manager but we didn't find anything weird it seemed like. Does anyone have a direction to point me down? I guess my concern is that I screwed something up while I was installing the new ssd. Nothing of note happened as far as I could tell, but with it no longer working in the older environment, it seems like that rules out drivers, OS, etc. If the soundcard was blown, would give an error? Did I screw up my mobo?
Mobo: MSI b350m gaming pro
CPU: Ryzen 5 1600
GPU: AMD RX 580
OS: Windows 10
Since then I have reopened the case to make sure everything is plugged in fully, tried a slightly different version of realtek drivers, Looked at stuff in device manager (things seem to show up properly and claim to be working properly, the speakers show when noise should be coming through, but I get nothing). I tried front and back jacks with different headphones/ear buds (no usb set to try) and got the same result. I removed the gpu again to really make sure everything inside is indeed fully plugged in and it seemed fine. I verified some files and did a scan in cmd, it came up as finding some corrupted files and successfully repairing them. Issue was unresolved. I attempted to reset windows OS, but it froze when it tried to reboot for the process. It did that twice and I gave up (my pc would occasionally freeze on boot up in the past- I generally didn't turn it off all the way because of that issue. not sure if this is related as I never figured out why it did that originally). I instead did another fresh install of windows. Still nothing. I'm sure I am missing some stuff looked at, as I spent a fair deal of time here...
It seemed to skip my old hdd in boot order when I rearranged it, so I removed the new one and it booted to the old drive. Audio is still just static/electrical sounds. If you play a video this static gets slightly louder. My brother had me checking some other stuff, like memory paths or something in device manager but we didn't find anything weird it seemed like. Does anyone have a direction to point me down? I guess my concern is that I screwed something up while I was installing the new ssd. Nothing of note happened as far as I could tell, but with it no longer working in the older environment, it seems like that rules out drivers, OS, etc. If the soundcard was blown, would give an error? Did I screw up my mobo?
Mobo: MSI b350m gaming pro
CPU: Ryzen 5 1600
GPU: AMD RX 580
OS: Windows 10
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