No audio, only from the monitor

[criscarr]

Recently I have built a pc with intel i5, MSI GTX 1050 Ti, ASRock B250M Pro4 motherboard, EVGA 700B1-700K1, Phanteks Eclipse P400 case, and Samsung 390 series C24f390 monitor.

There is no sound coming out of anywhere
The playback devices says: C23F390-4
Default Device
Nvidia Output not plugged in

Nvidia Output not plugged in

Speakers not plugged in

The thing is that everything is plugged in inside the case. The only cord that is not plugged in is the underlight for the case.

Does anyone one know the problem

 

[alexoiu]

Have you installed the Realtek driver ftp://europe.asrock.com/Drivers/Intel/Audio/Realtek_Audio(v7917).zip ?

 

[criscarr]

i have and it did not seem to help

 

[alexoiu]

Is Realtek listed under Playback devices?

 

[criscarr]

it is listed at speakers put it says that it is not plugged in so i can not set it as default

 

[alexoiu]

Have you connected the speakers/headset to the back audio port on the motherboard?

 

[criscarr]

ive connected it to the front and back, it seems like there is no sound going into the pc itself and it only stays in the monitor

 

[alexoiu]

Can you post a picture of the Playback devices window?

 

[criscarr]

Can you post a picture of the Playback devices window?

how do i do that on here?

 

[alexoiu]

Upload the picture on imgur and post the link here.

 

[criscarr]

ah ok

https://imgur.com/a/DVb95

 

[alexoiu]

For some reason, the connected speakers are not detected. Try disconnecting the front hd audio cable from board and see if the back port still not working.