Product: hp omen 15-dc0045nr
Operating System: Microsoft Windows 10 (64-bit)
the speakers were working just fine before i reset my laptop.
ps: the laptop ins brand new (1 week)
reason for reseting the PC: some DLL files for DirectX were not found and i was not able to reinstall or repair it. I am running low on time for a very important project deadline so as desperate measure i reset my laptop. Now DirectX worked but now my audio doesnt work.
things that i have tried:
1)reseting the laptop again - no change whatsoever
2)trying to update the drivers
3)uninstalled the drivers and pressed scan for hardware changes - no change
4)uninstalled the drivers and tried to install the correct drives i got from hp driver support for my model - no luck
5)tried everything here: https://support.hp.com/in-en/product/omen-by-hp-15-dc0000-laptop-pc/20329817/model/24514934/document...
6)tried hp PC hardware diagnostic tool
7)install latest windows updates - no improvement
8)tried driver booster: https://www.iobit.com/en/driver-booster.php - it installed a driver under sound, video and game contollers but it did not solve anything
9)tried intel driver support assistant - no luck
10)system restore points - didnt work
11)sfc/ scannow - no integrity violations
12) i did do some other small things with luck whatsover
13)rinse and repeat all the above steps for the past 22hrs
i have some really important deadlines to make( project related to audio processing) and have my final exams in a couple of days. please can anyone save me please
Operating System: Microsoft Windows 10 (64-bit)
the speakers were working just fine before i reset my laptop.
ps: the laptop ins brand new (1 week)
reason for reseting the PC: some DLL files for DirectX were not found and i was not able to reinstall or repair it. I am running low on time for a very important project deadline so as desperate measure i reset my laptop. Now DirectX worked but now my audio doesnt work.
things that i have tried:
1)reseting the laptop again - no change whatsoever
2)trying to update the drivers
3)uninstalled the drivers and pressed scan for hardware changes - no change
4)uninstalled the drivers and tried to install the correct drives i got from hp driver support for my model - no luck
5)tried everything here: https://support.hp.com/in-en/product/omen-by-hp-15-dc0000-laptop-pc/20329817/model/24514934/document...
6)tried hp PC hardware diagnostic tool
7)install latest windows updates - no improvement
8)tried driver booster: https://www.iobit.com/en/driver-booster.php - it installed a driver under sound, video and game contollers but it did not solve anything
9)tried intel driver support assistant - no luck
10)system restore points - didnt work
11)sfc/ scannow - no integrity violations
12) i did do some other small things with luck whatsover
13)rinse and repeat all the above steps for the past 22hrs
i have some really important deadlines to make( project related to audio processing) and have my final exams in a couple of days. please can anyone save me please
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