Question No audio output ?

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Christophe516

Commendable
May 2, 2022
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Here is a thread describing my situation: https://forums.tomshardware.com/threads/no-sound-from-any-application.3817462/
I tried to uninstall a Win 11 Security Update from yesterday, but. When I did a re-boot, it wasn't uninstalled. A software troubleshooter that was part of Win 11. Has been retired and says it can't help me diagnose the problem. I tried resetting all my audio devices from the Settings, that didn't help. I need to fix this problem in 65hrs. for a ZOOM appointment with a health professional!!
 
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Make and model of your motherboard? Make and model of your sound card(since the sound card in the other thread is an Asus Xonar DGX)? BIOS version for your motherboard at this moment of time. What OS version are you on for Windows 11(not edition)?

Check to see if you have any BIOS updates pending. Following that check to see if your OS is pending an update. Following that, manually uninstall your audio driver, then reinstall in an elevated command, i.e, Right click installer>Run as Administrator.

If you're using an older sound card that does not have audio drivers for Windows 10 or 11, install the driver in compatibility mode; i.e, Right click installer>Properties>Compatibility tab> Windows X(where X is the OS that driver is meant for, from the drop down menu)
 
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Lutfij said:
Make and model of your motherboard? Make and model of your sound card(since the sound card in the other thread is an Asus Xonar DGX)? BIOS version for your motherboard at this moment of time. What OS version are you on for Windows 11(not edition)?

Check to see if you have any BIOS updates pending. Following that check to see if your OS is pending an update. Following that, manually uninstall your audio driver, then reinstall in an elevated command, i.e, Right click installer>Run as Administrator.

If you're using an older sound card that does not have audio drivers for Windows 10 or 11, install the driver in compatibility mode; i.e, Right click installer>Properties>Compatibility tab> Windows X(where X is the OS that driver is meant for, from the drop down menu)
Click to expand...
W/o searching for all the hardware particulars, the problem is only a couple days old. My webcam(w/ mic) works on both video, and speaking into it. But, When I play Youtube videos', I don't hear anything.
 
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This link: https://techcult.com/fix-audio-services-not-responding-windows-10/

-Is to how to fix the sound output in Win10. I tried the instructions, given at the link, that didn't help. That is the OS that came with my PC four years ago. I upgraded to Win11 several months ago. About 10 days ago, the sound went AWOL. I got a BSOD with a WHEA warning(software setting conflict), not a hexadecimal number like an HD failure. When I checked the Device Manger, and Win 11 Settings, I don't see the conflict. Any help would be appreciated.

TI A
 
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it might be worth checking for driver updates, running Windows update or even performing a system restore to the point before the issue happend. If the issue continue you can also reach out to Microsoft support
Good luck
 
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iwant2breakfree said:
it might be worth checking for driver updates, running Windows update or even performing a system restore to the point before the issue happened. If the issue continue you can also reach out to Microsoft support
Good luck
Click to expand...
Win 11 is up to date. I stopped using System Restore, because. I would always lose more, than. The 'offending problem'.
 
Last edited:
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Lutfij said:
Make and model of your motherboard? Make and model of your sound card(since the sound card in the other thread is an Asus Xonar DGX)? BIOS version for your motherboard at this moment of time. What OS version are you on for Windows 11(not edition)?

Check to see if you have any BIOS updates pending. Following that check to see if your OS is pending an update. Following that, manually uninstall your audio driver, then reinstall in an elevated command, i.e, Right click installer>Run as Administrator.

If you're using an older sound card that does not have audio drivers for Windows 10 or 11, install the driver in compatibility mode; i.e, Right click installer>Properties>Compatibility tab> Windows X(where X is the OS that driver is meant for, from the drop down menu)
Click to expand...
I don't have a separate sound card, like a SoundBlaster(I used those on several prior systems'). It is the Realtek on-board audio.
 
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The Realtek Audio Device Driver shows up in the list of 'Installed Apps', in 'Settings', But, When I check the Device Manger under 'Sound'. It is not listed.

I have:
1. Un-installed
2. Re-booted
3. Re-installed
4. Re-booted

-in that order, a number of times, still not listed in the Device Manager.
 
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General_Cool said:
Have you tried installing the drivers manually or have you always used the installer?
Click to expand...
I first tried Lenovo(IBM)'s 'Get Help' function that will connect you with a tech. They gave up. So, I found, what I thought was an update to the sound driver, dated 12/26/2022. But that didn't help. The driver shows up in 'Installed Apps', but. In the Device Manager under 'Sound', only my webcam is listed.
 
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Christophe516 said:
I first tried Lenovo(IBM)'s 'Get Help' function that will connect you with a tech. They gave up. So, I found, what I thought was an update to the sound driver, dated 12/26/2022. But that didn't help. The driver shows up in 'Installed Apps', but. In the Device Manager under 'Sound', only my webcam is listed.
Click to expand...
Please give your exact Lenovo model number of your laptop (should be on the underside of the laptop, it is NOT the serial number).
 
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Christophe516 said:
Here is a thread describing my situation: https://forums.tomshardware.com/threads/no-sound-from-any-application.3817462/
I tried to uninstall a Win 11 Security Update from yesterday, but. When I did a re-boot, it wasn't uninstalled. A software troubleshooter that was part of Win 11. Has been retired and says it can't help me diagnose the problem. I tried resetting all my audio devices from the Settings, that didn't help. I need to fix this problem in 65hrs. for a ZOOM appointment with a health professional!!
Click to expand...
Don't worry, I'll try to sort this out in time for your Zoom appointment. Let's break it down into some easy steps:

  1. System Restore: Have you tried using System Restore? It's like a time machine for your computer. It takes your system back to a point where everything was working fine. To do this, type "Create a restore point" in the Windows search bar, open it, and see if you have a restore point from before the update.
  2. Update Audio Drivers: Sometimes, updating or reinstalling your audio drivers does the trick. Right-click on the Start button, choose 'Device Manager', find your audio device under 'Sound, video and game controllers', right-click on it, and select 'Update driver'. If that doesn't work, you can try 'Uninstall device' and then restart your computer to reinstall the driver.
  3. Check Audio Settings: It's worth double-checking your audio settings. Right-click the speaker icon on the taskbar, select 'Open Sound settings', and make sure your output device is correctly selected.
  4. Windows Updates: If the problem started after an update, another new update might fix it. Go to 'Settings', then 'Update & Security', and check for updates.
  5. External Audio Device: If you have an external speaker or headphones, try using them. Sometimes the issue is just with the built-in speakers.
  6. Third-Party Software: Consider using third-party software like 'Audio Troubleshooter' that might help diagnose the problem.
  7. Professional Help: If all else fails and time is running short, maybe a tech-savvy friend or a professional can help.
 
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thetaimourahmed said:
Don't worry, I'll try to sort this out in time for your Zoom appointment. Let's break it down into some easy steps:

  1. System Restore: Have you tried using System Restore? It's like a time machine for your computer. It takes your system back to a point where everything was working fine. To do this, type "Create a restore point" in the Windows search bar, open it, and see if you have a restore point from before the update.
Click to expand...
I don't like System Restore. It always fouls me up worse than the extent of the original state of a problem.
thetaimourahmed said:
  1. Update Audio Drivers: Sometimes, updating or reinstalling your audio drivers does the trick. Right-click on the Start button, choose 'Device Manager', find your audio device under 'Sound, video and game controllers', right-click on it, and select 'Update driver'. If that doesn't work, you can try 'Uninstall device' and then restart your computer to reinstall the driver.
Click to expand...
I have been trying to do that.
thetaimourahmed said:
  1. Check Audio Settings: It's worth double-checking your audio settings. Right-click the speaker icon on the taskbar, select 'Open Sound settings', and make sure your output device is correctly selected.
Click to expand...
It can't be correctly selected, without the right audio driver
thetaimourahmed said:
  1. Windows Updates: If the problem started after an update, another new update might fix it. Go to 'Settings', then 'Update & Security', and check for updates.
Click to expand...
I have done that repeatedly, with no luck
thetaimourahmed said:
  1. External Audio Device: If you have an external speaker or headphones, try using them. Sometimes the issue is just with the built-in speakers.
Click to expand...
No signal getting to external speaker, or external headphones.
thetaimourahmed said:
  1. Third-Party Software: Consider using third-party software like 'Audio Troubleshooter' that might help diagnose the problem.
Click to expand...
BTDT no success
thetaimourahmed said:
  1. Professional Help: If all else fails and time is running short, maybe a tech-savvy friend or a professional can help.
Click to expand...
I may have to do that.
 
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thetaimourahmed said:
  1. Professional Help: If all else fails and time is running short, maybe a tech-savvy friend or a professional can help.
Click to expand...
I had a (retired)tech from my neighborhood, who worked in the Research Triangle(Raleigh/Durham/Wake Forest) ultimately tell me. I wouldn't be able to replace the Audio Output Driver, but. That I could use the Bluetooth capability of my computer. Initially, That would have entailed. Dumping my non-Bluetooth capable external 4.1 sound system.

I found this page: https://thehometheaterdiy.com/turn-a-regular-speaker-into-a-bluetooth-speaker/

While the RCA-to-Bluetooth can connect to the back of the Subwoofer. How can I connect the four satellite RCA speakers?
 
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