I'm really not sure what the hell is going on with this thing. I've had my laptop for LITERALLY 4 months now, and it has completely shit the bed. To be honest with you, I don't really know where to start with trying to get this fixed. Everything that I've looked at that is supposed to help me with this is for other model computers and for Windows 7. I'm on an Acer Aspire One (A114-31) that's running Windows 10.