No cd drive detected xp

[Firej2010]

Hello,
No Cd drive is detected but will play dvd will not write cd. Did the upper and lower filter remove and ran the Microsoft automated support nothing is work and I am running in circles

 

[Emerald]

Is it showing in the Device Manager?

Is it showing in the Disk Manager?

 

[Firej2010]

No it is not

 

[henydiah]

use other DVD/CD Mp3/movie can do Play.. ?

 

[Firej2010]

Sorry henydiah I don't understand what you mean.

 

[Emerald]

are there any Unknown Devices shown in the Device Manager?

does your BIOS see the CD-Rom?

 

[henydiah]

try copy file from CD to PC with big file more 100MB better !
if cannot finish copy file it'maean your DVD drive Damage

 

[Firej2010]

CD drive is in the Bio that is why I am puzzled

 

[henydiah]

go fix them in http://support.microsoft.com/kb/929461/en-us

 

[Firej2010]

henydiah I do appreciate your help very much but I already did that and I am running windows XP with all the service packs. Nothing is working

 

[Firej2010]

Best answer selected by Firej2010.