[SOLVED] No connection on startup

[thomfranken]

Hello,

Since i upgraded to a new motherboard (Gigabyte B360M H). My PC wont start with an internet connection ( sometimes it does when im lucky). Or sometimes it does but it doesnt work properly so i need to reboot again. I got tired of rebooting and i sort of found a fix. I go to device manager and turn my network adapter on and off and pray that it connects to the internet (usually takes up to 10 times). But im getting really tired of this issue because i dont want to do this 10 times on startup every time. And my pc just need to work properly.

I searched up many possible solutions but didnt help, i also reinstalled windows entirely but didnt work.

For any further questions feel free to ask.

Thanks in advance.

 

[Ralston18]

You reinstalled windows - have you tried downloading, reinstalled, and reconfiguring the network adapter's drivers? (Download via the manufacturer's website.)

Are you connected to the router via the motherboard's built in Ethernet adapter?

Have you tried using another computer using the same connection path?

Have you tried another known working ethernet cable?

Make and model router?

Are you able to run and post the results of "ipconfig /all" via the command prompt?

 

[thomfranken]

Thank you for your reply.

You reinstalled windows - have you tried downloading, reinstalled, and reconfiguring the network adapter's drivers? (Download via the manufacturer's website.)

- I already did those things with no result.

Are you connected to the router via the motherboard's built in Ethernet adapter?

- Yes i am.

Have you tried using another computer using the same connection path?

- Yes i connected my laptop, rebooted it several times but it always connected with no problems. Also my xbox one connected jsut like my laptop.

Have you tried another known working ethernet cable?

- I havent tried it yet because i dont think its the ethernets cable's fault. But if nothing works i will try it.

Make and model router?

- I have a router from my internet provider in the Netherlands. Its a Ziggo Connectbox.

Are you able to run and post the results of "ipconfig /all" via the command prompt?

- yes here are the results:

Windows IP Configuration

Host Name . . . . . . . . . . . . : DESKTOP-BSBEJAO
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : home

Ethernet adapter Ethernet:

Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Realtek Gaming GBE Family Controller
Physical Address. . . . . . . . . : E0-D5-5E-B4-43-56
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::7c65:3e6d:96f9:cf85%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.178.17(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : woensdag 9 januari 2019 13:54:57
Lease Expires . . . . . . . . . . : woensdag 9 januari 2019 16:24:58
Default Gateway . . . . . . . . . : 192.168.178.1
DHCP Server . . . . . . . . . . . : 192.168.178.1
DHCPv6 IAID . . . . . . . . . . . : 98620766
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-23-03-56-49-E0-D5-5E-B4-43-56
DNS Servers . . . . . . . . . . . : 84.116.46.22
84.116.46.23
NetBIOS over Tcpip. . . . . . . . : Enabled

Hope this information helps you. (if translation is needed feel free to ask)

 

[Ralston18]

Check the lease time on your router. Seems to be set at 3 hours and 30 minutes.

Also ensure that all devices have the correct time and date.

If I have matched correctly - User Manual link:

https://www.upc.ch/pdf/support/manuals/en/internet/ConnectBox/connect-box-manual.pdf

Page 43.

 

[thomfranken]

Check the lease time on your router. Seems to be set at 3 hours and 30 minutes.

Also ensure that all devices have the correct time and date.

If I have matched correctly - User Manual link:

https://www.upc.ch/pdf/support/manuals/en/internet/ConnectBox/connect-box-manual.pdf

Page 43.

I have it the same as on the picture in the manual
http://prntscr.com/m526a5

And all dates and times are correctly set on all devices.

 

[Ralston18]

Some background:

http://homenetworkadmin.com/dhcp-lease-time/

Google and read more as you deem necessary.

Try 24 hours (24 x 60 x 60) = 86,400 seconds.

 

[bill001g]

I would try to hard code the ip address at least to test...although I leave mine with static ip all the time.

A likely safe ip to use on your network would be 192.168.178.250. You want the gateway to be 192.168.178.1 and the DNS can be the value you show in your config of 84.116.46.22. Not sure what that IP is maybe your ISP dns. I generally use 8.8.8.8 which is a google dns.

Your problem could also be that dns server not responding.

 

[thomfranken]

Some background:

http://homenetworkadmin.com/dhcp-lease-time/

Google and read more as you deem necessary.

Try 24 hours (24 x 60 x 60) = 86,400 seconds.

It sort of worked,

I get a connection but its like its faking or some sort
It says im connected but im only receiving like 10% of my actual speed, so thats strange.

 

[Ralston18]

Check Task Manager and Resource Monitor to see what is using/consuming network resources.