No Device Drivers

[luke.landregistry]

Hi All,

I currently have a copy of Windows 7 Enterprise on a work laptop however it is a bit difficult to fix the issue with this as it has no drivers (or at least the ones needed) I installed the version of windows using SCCM on NIC and it has the driver packages included however it doesn't install them and skips to the end of the SCCM install. I have contacted Dell Pro Support and they advised they can't do anything as it isn't their version of windows installed, I also cannot restore to a previously working version so resetting to factory doesn't work, here is the picture of devices:

The only working thing i can use is the keyboard and it does work if i put in a usb keyboard but not anything else that uses a usb connection.

Any ideas appreciated.

 

[Paul NZ]

Double click on them / drivers tab / update driver. See if it installs something

 

[luke.landregistry]

Double click on them / drivers tab / update driver. See if it installs something

I have tried that and i have even tried uninstalling the usb driver to attempt to get plug and play working, which failed as well.

 

[Paul NZ]

So there are no drivers on the Dell site for Win7 either?

 

[luke.landregistry]

So there are no drivers on the Dell site for Win7 either?

I have the correct drivers ready to install but no way to install them as the only way i could try is through SCCM which it skips over everytime so at the moment its just how to get them onto this laptop (its a Latitude 7280 by the way) the only thing i can think of is hardware replacement possibly?

 

[Paul NZ]

This]http://en.community.dell.com/techcenter/enterprise-client/f/4448/t/19415859]This sound similar?[/url]


You may need an updated driver pack?? Which maybe here

 

[luke.landregistry]

This]http://en.community.dell.com/techcenter/enterprise-client/f/4448/t/19415859]This sound similar?[/url]


You may need an updated driver pack?? Which maybe here

I'll give it a try and let you know how it goes,

Thanks.

 

[Paul NZ]

No probs