Hi, I recently got an acer e5-576 laptop, and decided to install more ram. I am inexperienced with computers and wasn't aware of various compatibility issues new ram may have.
My laptop comes with 6gb of memory (one 4gb and one 2gb stick). I bought two 8gb sticks that I wanted to put in, but after removing the original memory, putting in one of the 8gb sticks, and trying to boot up, my laptop no longer works.
When I boot up now, the fan whirs for a couple seconds, and the power light comes on, but the display stays completely blank. There are no beeps though, and the whole computer stays completely cold.
I have put back the original sticks, and tried all possible permutations and combinations of the memory sticks I have, but the result is always exactly the same.
I've tried doing a "power reset," ie remove battery for some time, hold down power button for a minute, then reinstall battery and try to boot up, but nothing changes.
The other solution I've found online is to reset the bios by removing the cmos battery or changing the clrct thing's position. My laptop has neither a cmos battery or the clcrt, apparently some cheaper laptops use the main battery as the cmos battery. So presumably I've already reset the bios every time I've removed the main battery.
I wondered if there was anything else I could try before taking it into the shop for a potentially expensive analysis. Thank you!
My laptop comes with 6gb of memory (one 4gb and one 2gb stick). I bought two 8gb sticks that I wanted to put in, but after removing the original memory, putting in one of the 8gb sticks, and trying to boot up, my laptop no longer works.
When I boot up now, the fan whirs for a couple seconds, and the power light comes on, but the display stays completely blank. There are no beeps though, and the whole computer stays completely cold.
I have put back the original sticks, and tried all possible permutations and combinations of the memory sticks I have, but the result is always exactly the same.
I've tried doing a "power reset," ie remove battery for some time, hold down power button for a minute, then reinstall battery and try to boot up, but nothing changes.
The other solution I've found online is to reset the bios by removing the cmos battery or changing the clrct thing's position. My laptop has neither a cmos battery or the clcrt, apparently some cheaper laptops use the main battery as the cmos battery. So presumably I've already reset the bios every time I've removed the main battery.
I wondered if there was anything else I could try before taking it into the shop for a potentially expensive analysis. Thank you!
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