Question No display on startup - sometimes

steveylee · Apr 19, 2025

I am having intermittent issues with ym computer. When i turn my PC on it it usually has no issues with startup and i can play all my games fine. There are occasions though when the fans on my GPU will not run when i press the power button and this results in no signal on my monitor. This forces me to shut it down by holding down the power button.

The red vga light is on from my motherboard so it makes me think it is down to my GPU.

I havent found a fix, it sometimes works when i pull the cables out and replug them in or if I leave it for some time off it somehow fixes it self but this isnt consistent.

Between when it works and when it doesnt I do literally nothing. It just happens from time to time. My BIOS and GPU are all up to date and the gpu was bought in September 2024.

this is my build: [https://pcpartpicker.com/user/steve...cpartpicker.com/user/steveylee9/saved/JpBK7P)

Monitor is a TUF asus gaming monitor, 24" with a 22" lenovo think vision monitor as my secondary

johnbl · Apr 19, 2025

page not found via link
I guess I would first check any power connection from the power supply to the GPU. Look at the plastic connector, look for one of the wires being pushed out of the plastic connector. IE a bad connection leading to poor power. (mostly happens with the old molex connectors (white color) the black pci/e connectors can get overheat and char and make a bad connection. Some systems might use splitters from one psu power line. (bad)

sleep bugs can also prevent the system from waking up.
(update bios and drivers) run powercfg.exe /energy
and look at the report. systems with coolers connected to USB have issues with microsoft new sleep states where the usb gets turned off to save power. (control panel, device manager right mouse click on usb hub then look at the power management tab and turn off let windows turn off this device to save power, to fix)

you might also go into bios and see if your bios will report the voltages from your power supply. 12Volt, 5 volt and 3.3 Volt
the voltages should be within 5 or 10% of these values.

steveylee · Apr 19, 2025

My bad sorry. I have linked it now

https://pcpartpicker.com/user/steveylee9/saved/#view=JpBK7P

steveylee · Apr 19, 2025

johnbl said:
page not found via link
I guess I would first check any power connection from the power supply to the GPU. Look at the plastic connector, look for one of the wires being pushed out of the plastic connector. IE a bad connection leading to poor power. (mostly happens with the old molex connectors (white color) the black pci/e connectors can get overheat and char and make a bad connection. Some systems might use splitters from one psu power line. (bad)

sleep bugs can also prevent the system from waking up.
(update bios and drivers) run powercfg.exe /energy
and look at the report. systems with coolers connected to USB have issues with microsoft new sleep states where the usb gets turned off to save power. (control panel, device manager right mouse click on usb hub then look at the power management tab and turn off let windows turn off this device to save power, to fix)

you might also go into bios and see if your bios will report the voltages from your power supply. 12Volt, 5 volt and 3.3 Volt
the voltages should be within 5 or 10% of these values.

I have gotten the powercfg report. Additional i checked the voltage from BIOS :

CPU CORE: 1.392
CPU NB/SOC: 1.026
CPU 1P8: 1844
DRAM: 1.2
CHIPSET CORE: 1.048
SYSTEM 12V: 12.072
SYSTEM 5V: 5.030

Do you have any idea if these are fine and if the report is okay?

Power Efficiency Diagnostics Report

Computer Name	DESKTOP-S6S7U1C
Scan Time	2025-04-19T17:37:17Z
Scan Duration	60 seconds
System Manufacturer	Micro-Star International Co., Ltd.
System Product Name	MS-7C94
BIOS Date	09/04/2024
BIOS Version	1.L1
OS Build	26100
Platform Role	PlatformRoleDesktop
Plugged In	true
Process Count	312
Thread Count	5636
Report GUID	{9a45a70a-7f62-4174-9ebb-34145d984baa}

Analysis Results
Errors
System Availability Requests:System Required Request
The device or driver has made a request to prevent the system from automatically entering sleep.

Requesting Driver Instance	USB\VID_046D&PID_0AB5&MI_00\8&3593be6f&0&0000
Requesting Driver Device	Logitech G733 Gaming Headset

System Availability Requests:System Required Request
A kernel component has made a request to prevent the system from automatically entering sleep.
USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.

Device Name	USB Composite Device
Host Controller ID	PCI\VEN_1022&DEV_43EE
Host Controller Location	PCI bus 2, device 0, function 0
Device ID	USB\VID_1532&PID_0091
Port Path	10,2

USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.

Device Name	USB Composite Device
Host Controller ID	PCI\VEN_1022&DEV_43EE
Host Controller Location	PCI bus 2, device 0, function 0
Device ID	USB\VID_046D&PID_C349
Port Path	10,1

USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.

Device Name	Generic USB Hub
Host Controller ID	PCI\VEN_1022&DEV_43EE
Host Controller Location	PCI bus 2, device 0, function 0
Device ID	USB\VID_05E3&PID_0610
Port Path	10

USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.

Device Name	G733
Host Controller ID	PCI\VEN_1022&DEV_43EE
Host Controller Location	PCI bus 2, device 0, function 0
Device ID	USB\VID_046D&PID_0AB5
Port Path	10,4

USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.

Device Name	Xbox Gaming Device
Host Controller ID	PCI\VEN_1022&DEV_43EE
Host Controller Location	PCI bus 2, device 0, function 0
Device ID	USB\VID_20D6&PID_2052
Port Path	9

CPU Utilisation😛rocessor utilisation is high
The average processor utilisation during the trace was high. The system will consume less power when the average processor utilisation is very low. Review processor utilisation for individual processes to determine which applications and services contribute the most to total processor utilisation.

Average Utilisation (%)

14.13

Warnings
Platform Timer Resolution:Outstanding Timer Request
A program or service has requested a timer resolution smaller than the platform maximum timer resolution.

Requested Period	10000
Requesting Process ID	19976
Requesting Process Path	\Device\HarddiskVolume4\Program Files (x86)\Microsoft\Edge\Application\msedge.exe

Platform Timer Resolution:Outstanding Timer Request
A program or service has requested a timer resolution smaller than the platform maximum timer resolution.

Requested Period	10000
Requesting Process ID	19540
Requesting Process Path	\Device\HarddiskVolume4\Program Files (x86)\Razer Chroma SDK\bin\RzDeviceManager

Platform Timer Resolution:Outstanding Timer Request
A program or service has requested a timer resolution smaller than the platform maximum timer resolution.

Requested Period	10000
Requesting Process ID	11904
Requesting Process Path	\Device\HarddiskVolume4\Program Files (x86)\Battle.net\Battle.net.exe

Platform Timer Resolution:Outstanding Timer Request
A program or service has requested a timer resolution smaller than the platform maximum timer resolution.

Requested Period	10000
Requesting Process ID	21032
Requesting Process Path	\Device\HarddiskVolume4\Program Files (x86)\GOG Galaxy\GalaxyClient.exe

Platform Timer Resolution:Outstanding Timer Request
A program or service has requested a timer resolution smaller than the platform maximum timer resolution.

Requested Period	10000
Requesting Process ID	7712
Requesting Process Path	\Device\HarddiskVolume4\Program Files (x86)\Epic Games\Launcher\Portal\Binaries\Win64\EpicGamesLauncher.exe

Platform Timer Resolution:Outstanding Timer Request
A program or service has requested a timer resolution smaller than the platform maximum timer resolution.

Requested Period	10000
Requesting Process ID	17240
Requesting Process Path	\Device\HarddiskVolume4\Users\steve\AppData\Local\Discord\app-1.0.9188\Discord.exe

Platform Timer Resolution:Outstanding Timer Request
A program or service has requested a timer resolution smaller than the platform maximum timer resolution.

Requested Period	10000
Requesting Process ID	3692
Requesting Process Path	\Device\HarddiskVolume4\Windows\System32\audiodg.exe

CPU Utilisation:Analysis Error
Analysis was partially unsuccessful. Some results are available, but they may be incomplete.
Information
Platform Timer Resolution😛latform Timer Resolution
The default platform timer resolution is 15.6 ms (15625000 ns) and should be used whenever the system is idle. If the timer resolution is increased, processor power management technologies may not be effective. The timer resolution may be increased due to multimedia playback or graphical animations.

Current Timer Resolution (100 ns units)

156250

Platform Timer Resolution:Timer Request Stack
The stack of modules responsible for the lowest platform timer setting in this process.

Requested Period	10000
Requesting Process ID	19976
Requesting Process Path	\Device\HarddiskVolume4\Program Files (x86)\Microsoft\Edge\Application\msedge.exe
Calling Module Stack	\Device\HarddiskVolume4\Windows\System32\ntdll.dll
\Device\HarddiskVolume4\Windows\System32\kernel32.dll
\Device\HarddiskVolume4\Program Files (x86)\Microsoft\EdgeWebView\Application\135.0.3179.73\msedge.dll
\Device\HarddiskVolume4\Windows\System32\kernel32.dll
\Device\HarddiskVolume4\Program Files (x86)\Microsoft\Edge\Application\msedge.exe
\Device\HarddiskVolume4\Windows\System32\ntdll.dll

Platform Timer Resolution:Timer Request Stack
The stack of modules responsible for the lowest platform timer setting in this process.

Requested Period	10000
Requesting Process ID	19540
Requesting Process Path	\Device\HarddiskVolume4\Program Files (x86)\Razer Chroma SDK\bin\RzDeviceManager
Calling Module Stack	\Device\HarddiskVolume4\Windows\SysWOW64\ntdll.dll
\Device\HarddiskVolume4\Windows\SysWOW64\kernel32.dll
\Device\HarddiskVolume4\Program Files (x86)\Razer Chroma SDK\bin\RzDeviceManager.dll
\Device\HarddiskVolume4\Program Files (x86)\Razer Chroma SDK\bin\RzDeviceManager
\Device\HarddiskVolume4\Windows\SysWOW64\kernel32.dll
\Device\HarddiskVolume4\Windows\SysWOW64\ntdll.dll

Platform Timer Resolution:Timer Request Stack
The stack of modules responsible for the lowest platform timer setting in this process.

Requested Period	10000
Requesting Process ID	11904
Requesting Process Path	\Device\HarddiskVolume4\Program Files (x86)\Battle.net\Battle.net.exe
Calling Module Stack	\Device\HarddiskVolume4\Windows\SysWOW64\ntdll.dll
\Device\HarddiskVolume4\Windows\SysWOW64\kernel32.dll
\Device\HarddiskVolume4\Windows\SysWOW64\winmm.dll
\Device\HarddiskVolume4\Program Files (x86)\Battle.net\Battle.net.15341\Qt5Core.dll
\Device\HarddiskVolume4\Program Files (x86)\Battle.net\Battle.net.15341\battle.net.dll
\Device\HarddiskVolume4\Program Files (x86)\Battle.net\Battle.net.exe
\Device\HarddiskVolume4\Windows\SysWOW64\kernel32.dll
\Device\HarddiskVolume4\Windows\SysWOW64\ntdll.dll

Platform Timer Resolution:Timer Request Stack
The stack of modules responsible for the lowest platform timer setting in this process.

Requested Period	10000
Requesting Process ID	21032
Requesting Process Path	\Device\HarddiskVolume4\Program Files (x86)\GOG Galaxy\GalaxyClient.exe
Calling Module Stack	\Device\HarddiskVolume4\Windows\SysWOW64\ntdll.dll
\Device\HarddiskVolume4\Windows\SysWOW64\kernel32.dll
\Device\HarddiskVolume4\Windows\SysWOW64\winmm.dll
\Device\HarddiskVolume4\Program Files (x86)\GOG Galaxy\Qt5Core.dll
\Device\HarddiskVolume4\Program Files (x86)\GOG Galaxy\GalaxyClient.exe
\Device\HarddiskVolume4\Windows\SysWOW64\kernel32.dll
\Device\HarddiskVolume4\Windows\SysWOW64\ntdll.dll

Platform Timer Resolution:Timer Request Stack
The stack of modules responsible for the lowest platform timer setting in this process.

Requested Period	10000
Requesting Process ID	7712
Requesting Process Path	\Device\HarddiskVolume4\Program Files (x86)\Epic Games\Launcher\Portal\Binaries\Win64\EpicGamesLauncher.exe
Calling Module Stack	\Device\HarddiskVolume4\Windows\System32\ntdll.dll
\Device\HarddiskVolume4\Windows\System32\kernel32.dll
\Device\HarddiskVolume4\Program Files (x86)\Epic Games\Launcher\Portal\Binaries\Win64\EpicGamesLauncher.exe
\Device\HarddiskVolume4\Windows\System32\kernel32.dll
\Device\HarddiskVolume4\Windows\System32\ntdll.dll

Platform Timer Resolution:Timer Request Stack
The stack of modules responsible for the lowest platform timer setting in this process.

Requested Period	10000
Requesting Process ID	17240
Requesting Process Path	\Device\HarddiskVolume4\Users\steve\AppData\Local\Discord\app-1.0.9188\Discord.exe
Calling Module Stack	\Device\HarddiskVolume4\Windows\System32\ntdll.dll
\Device\HarddiskVolume4\Windows\System32\kernel32.dll
\Device\HarddiskVolume4\Users\steve\AppData\Local\Discord\app-1.0.9188\Discord.exe
\Device\HarddiskVolume4\Windows\System32\kernel32.dll
\Device\HarddiskVolume4\Windows\System32\ntdll.dll

Platform Timer Resolution:Timer Request Stack
The stack of modules responsible for the lowest platform timer setting in this process.

Requested Period	10000
Requesting Process ID	3692
Requesting Process Path	\Device\HarddiskVolume4\Windows\System32\audiodg.exe
Calling Module Stack	\Device\HarddiskVolume4\Windows\System32\ntdll.dll
\Device\HarddiskVolume4\Windows\System32\audiodg.exe
\Device\HarddiskVolume4\Windows\System32\rpcrt4.dll
\Device\HarddiskVolume4\Windows\System32\combase.dll
\Device\HarddiskVolume4\Windows\System32\rpcrt4.dll
\Device\HarddiskVolume4\Windows\System32\ntdll.dll
\Device\HarddiskVolume4\Windows\System32\kernel32.dll
\Device\HarddiskVolume4\Windows\System32\ntdll.dll

Power Policy:Active Power Plan
The current power plan in use

Plan Name	OEM Balanced
Plan GUID	{381b4222-f694-41f0-9685-ff5bb260df2e}

Power Policy😛ower Plan Personality (Plugged In)
The personality of the current power plan when the system is plugged in.

Personality

Balanced

Power Policy:802.11 Radio Power Policy is Maximum Performance (Plugged In)
The current power policy for 802.11-compatible wireless network adapters is not configured to use low-power modes.
Power Policy:Video quality (Plugged In)
Enables Windows Media Player to optimise for quality or power savings when playing video.

Quality Mode

Optimise for Video Quality

Battery:Analysis Success
Analysis was successful. No energy efficiency problems were found. No information was returned.
Platform Power Management Capabilities:Supported Sleep States
Sleep states allow the computer to enter low-power modes after a period of inactivity. The S3 sleep state is the default sleep state for Windows platforms. The S3 sleep state consumes only enough power to preserve memory contents and allow the computer to resume working quickly. Very few platforms support the S1 or S2 Sleep states.

S1 Sleep Supported	false
S2 Sleep Supported	false
S3 Sleep Supported	true
S4 Sleep Supported	true

Platform Power Management Capabilities:Connected Standby Support
Connected standby allows the computer to enter a low-power mode in which it is always on and connected. If supported, connected standby is used instead of system sleep states.

Connected Standby Supported

false