My cousin has an issue that I thought I'd ask here about. I want to help but can't figure out what's causing his son's problem. The copy of Windows 11 he has is legit. None of his other PC tech guys can figure it out either. Can someone here assist?
"Tyler built his own gaming PC this summer. It’s pretty robust, but it’s crashing when he plays certain games, but not others. I’ve googled and googled and have found several things to try. None have worked. (List below.)
The games that crash:
Fortnite: Randomly crashes within the first 15 minutes. Not every session but fairly frequently.
Rainbow Six: Same as above, but not as frequently.
Call of Duty Vanguard and Warzone: Crashes immediately upon launch. Every time.
Games he plays where it doesn’t crash:
Valorant
Madden 23
Red Dead Redemption 2
He has checked temps and has verified it’s not even close to overheating.
Red Dead is a huge open world game that would likely cause overheating if that were the issue but that game never crashes.
I think it’s a Windows 11 issue but we’ve tried everything we can find on the internet short of downgrading to a clean install of Windows 10.
Things he has tried:
Specs:
CPU: AMD Ryzen 7 5800X 8 core
Hard Drive: Samsung 2TB SSD
RAM: 32 GB Corsair Vengeance
Graphics Card: GForce RTX 3050
Power Supply: Corsair HX Series HX1000
CPU Cooler: Corsair liquid cooled ICUE H150i Elite Capellix
Fans: Two intake fans, one exhaust fan, plus the three exhaust fans on the CPU cooler.
Operating system: Windows 11 Pro, v 21H2, OS Build 22000.1042
Motherboard is a Gigabyte X570 AORUS Elite
"Tyler built his own gaming PC this summer. It’s pretty robust, but it’s crashing when he plays certain games, but not others. I’ve googled and googled and have found several things to try. None have worked. (List below.)
The games that crash:
Fortnite: Randomly crashes within the first 15 minutes. Not every session but fairly frequently.
Rainbow Six: Same as above, but not as frequently.
Call of Duty Vanguard and Warzone: Crashes immediately upon launch. Every time.
Games he plays where it doesn’t crash:
Valorant
Madden 23
Red Dead Redemption 2
He has checked temps and has verified it’s not even close to overheating.
Red Dead is a huge open world game that would likely cause overheating if that were the issue but that game never crashes.
I think it’s a Windows 11 issue but we’ve tried everything we can find on the internet short of downgrading to a clean install of Windows 10.
Things he has tried:
- Turned off fast startup
- Turned off automatic restart
- Updated all drivers
- Turned power Cfg-h-off
- Ran troubleshooting
- Turned off sleep mode
- Ran scans for faulty hardware
- Updated windows to newest update
Specs:
CPU: AMD Ryzen 7 5800X 8 core
Hard Drive: Samsung 2TB SSD
RAM: 32 GB Corsair Vengeance
Graphics Card: GForce RTX 3050
Power Supply: Corsair HX Series HX1000
CPU Cooler: Corsair liquid cooled ICUE H150i Elite Capellix
Fans: Two intake fans, one exhaust fan, plus the three exhaust fans on the CPU cooler.
Operating system: Windows 11 Pro, v 21H2, OS Build 22000.1042
Motherboard is a Gigabyte X570 AORUS Elite