No Icons or taskbar

[retiredone64]

My wife is running XP Home with SP3. Recently, when switching users it comes up with a background but no icons or task bar. Right clicking on the desktop does nothing. Ctrl+Alt+Delete brings up task manager. The process explorer.exe is running. Only rebooting brings out the icons. I did a system restore. Any ideas?

 

[Deleted member 1898488]

have you recently scanned for viruses with a program such as malwarebytes?

 

[retiredone64]

have you recently scanned for viruses with a program such as malwarebytes?

I rand Advanced System Care, defragged it, and updated drivers. That seems to have helped. However my wife put 3 user accounts on it. Two seem to work ok, but when I switch to the third at first I got an empty desktop with no icons or taskbar. Now i get a message that the input is out of range. It is set at the correct settings.

 

[Deleted member 1898488]

Input?
Perhaps She can save her files, and delete and recreate this account?

 

[retiredone64]

I tried that. Didn't work. Now one of my other accounts is back to no icons. Would upgrade to Windows 10 help? My wife just does not want to change.

 

[Deleted member 1898488]

I tried that. Didn't work. Now one of my other accounts is back to no icons. Would upgrade to Windows 10 help? My wife just does not want to change.

Maybe... but try disabling things that run at startup.

https://ttlc.intuit.com/questions/1901330-start-windows-in-selective-startup-mode