No Internet Access HELP!

berny2220

Reputable
Jan 7, 2015
15
0
4,510
I have a problem of randomly getting No Internet Access. I know it's not the computer because it happens it happens on all computers connected to my router. When I go to router settings. I can see this:

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but when there is No Internet Access, in the picture I gave you Internet Connection is Down.
AND SOMETIMES DSL Line is also Down, but just sometimes. I either have to restart the router or wait a few mins and play with router settings. Also when I get no Internet Access on the picture I gave you IP Address Gateway and Nameserver disappear.

Tell me how to fix it. Should I call my ISP, get a new router?

I have an ADB router. My ISP is T-Mobile (T-Com).

PRG-EAV4202N.jpg
350px-Deutsche_Telekom.svg.png
 
Solution
It has to do with 1) your cables in your house or appartment 2) your router/modem

Solution: Call your isp ask them to test your line, if they see too many errors they will probably replace the cables. If there is a problem with the modem or router they will also replace it. So yeah contact your isp!

bjsm

Distinguished
Jul 25, 2011
913
0
19,160
It has to do with 1) your cables in your house or appartment 2) your router/modem

Solution: Call your isp ask them to test your line, if they see too many errors they will probably replace the cables. If there is a problem with the modem or router they will also replace it. So yeah contact your isp!
 
Solution

berny2220

Reputable
Jan 7, 2015
15
0
4,510


Ok, will do. Thanks!