No Internet connectivity in win 10 after june17

[Crb227]

Upgraded from win 7 in Jan and all was weull until Friday 17th June when I lost all Internet connectivity hard wired and wireless. Network adapters are hidden and all show error 45 as does com, lpt ports Bluetooth and sw devices. Tried local drivers update but none found. Reset fails with no changes and no backups are available. All else seems to work OK. The laptop is a dell xps 15 inch i5 about 4years old. Anyone got any ideas or is it clean install. Many thanks for reading this.

 

[Laptop_Nerd]

Hi,

If both LAN and Wifi adapter drivers are hidden I would suggest downloading/installing the latest driver from a different PC or laptop.

Here's the link for a Dell XPS 15 9550 (go to Dell's website if this is not your laptop)
http://www.dell.com/support/home/us/en/19/product-support/product/xps-15-9550-laptop/drivers/advanced?rvps=y

If reinstalling the driver will still not work last option would be to do a clean install of Windows 7.

 

[Crb227]

Thanks for the quick response, I will try your suggestion and report back (by the way laptop model is XPS L502X)