Trying to fix a computer for a family member, I managed to rip the HDD out and plug it into another PC as a tertiary drive to remove the viruses and such on it, but after successful POST, it stops providing power to all USB ports.
I haven't been able to make it read my recovery thumb drive because it loses power to the USB ports after POSTing, but I can use them to get into BIOS before post, so it seems to be more of a driver issue than a physical issue with the USB ports themselves.
I have attempted a CMOS reset, but it did not solve the issue. When it attempts to auto repair, it will hang at 5% for about an hour before outright freezing, and even when it begins to auto repair it sticks me with "Select Keyboard Layout" (which, since USB ports aren't powered, I can't select).
The PC does have a PS/2 connection on the mobo for Keyboard/Mouse, but I don't have one readily available, and googling the issue finds a bunch of similar issues with various causes, but none of the solutions I have found have solved the issue I'm running into.
Has anyone had a similar situation, and if so how did you resolve it? PC is completely borked without it, and after a few days of messing with this I'm about ready to just hit it and see if that does anything. Any advice or similar experiences are appreciated.
Known Specs:
Gateway Prebuilt, Windows 10 (upgraded from Windows 7)
I haven't been able to make it read my recovery thumb drive because it loses power to the USB ports after POSTing, but I can use them to get into BIOS before post, so it seems to be more of a driver issue than a physical issue with the USB ports themselves.
I have attempted a CMOS reset, but it did not solve the issue. When it attempts to auto repair, it will hang at 5% for about an hour before outright freezing, and even when it begins to auto repair it sticks me with "Select Keyboard Layout" (which, since USB ports aren't powered, I can't select).
The PC does have a PS/2 connection on the mobo for Keyboard/Mouse, but I don't have one readily available, and googling the issue finds a bunch of similar issues with various causes, but none of the solutions I have found have solved the issue I'm running into.
Has anyone had a similar situation, and if so how did you resolve it? PC is completely borked without it, and after a few days of messing with this I'm about ready to just hit it and see if that does anything. Any advice or similar experiences are appreciated.
Known Specs:
Gateway Prebuilt, Windows 10 (upgraded from Windows 7)