No power with in-wall ethernet ports.

[kurkis493]

I've done my best to search online before posting these questions. I've looked up people with similiar problems but I'm not getting the same results with the troubleshooting.

I built my house new and requested to have it wired for the internet. I have 6 RJ45 jacks in my home which all lead into a main floor closet. These are CAT5 cables and have RJ45 connectors on all of them and the electrician who did the wiring labeled each CAT5 cable to the correct room.

Also in this grouping of loose cords is another cord labeled HR.

My mindset is that this should be as simple as plugging these CAT5 cables straight into a router and having them work. This is not the case...

I have Time Warner Cable and I've tried to plug some of the lines into the modem / router they supply. I've went from Modem > NightHawk Router > All cables plugged in

I've done Modem > Gigabit Switch > All cables plugged in

Modem > Router > Gigabit Switch > All cables plugged in


When I ordered this networking with the home it was on my upgrade list as "Ethernet Ports for DSL" - So is it possible that cable internet simply won't work? On Friday the 16th I will have ATT fiber installed but I dunno if that will do anything anyways.

I've tried to call local companies to come to the home and fix this but unfortunately everyone is booked for 3+ weeks.

Just to wrap my head around this....

Ideally, this shouldn't be that difficult right? If my cable modem and router are properly installed I should simply be able to plug the master bedroom CAT5 line directly into the back of the router and it should work correct?

I ordered a port checker from Amazon for $10.00 and I will start there. Is it possible that the home being wired for DSL they used some kind of inferior cabling? It says CAT5 on the sleeve I assume CAT5 is CAT5.

Thank you in advance for the direction

 

[jsmithepa]

Post a picture of the cable junction.
Post a picture of one of the wall plates removed, want to see the backside where wires mate the jack.

 

[Solandri]

You can spend countless hours trying to figure this out, or you can buy a $10 cable tester.
https://www.amazon.com/iMBAPrice-Network-Cable-Tester-Phone/dp/B01M63EMBQ

if an "electrician" wired this, chances are he wired it wrong. Most electricians are familiar with wiring phone cable. Ethernet cable is very similar, except the wiring pattern isn't what you'd expect. The green pair is split with the blue pair in between. If you don't do this, the cable works for a short length, but you start getting drop-outs and latency (at about 30-50 ft in my experience), and eventually the cable doesn't work at all.
http://www.incentre.net/wp-content/uploads/2015/02/ethcable568b.gif

I've even seen an electrician wire a house's ethernet cables as if they were phone cable - all the cables lead to a junction box, where they are spliced together. So any signal sent on one port got repeated to all the other ports in the house and to all the cables heading to the switch.

The tester will help you uncover crossed wires or mis-wired ports. A visual inspection will confirm if the wiring pattern conforms to T568B. And trying the tester on multiple ports while the receiver is on the same port will tell if you if the electrician just spliced everything together in a junction box.

 

[kurkis493]

Ok thanks! I did order a cable tester and it will be here on Friday. I am working on getting some pictures together for people to see. I will also take a look at the wiring to make sure it was done properly.

Just to be clear, if this was working as intended it should be as simple as plugging lines into a router or switch and things work right?

 

[kurkis493]

I think this is completely and entirely wrong correct? Does anyone have a diagram of what the wall-out should look like properly wired? I am going to call my builder tomorrow as long as I can confirm this and have them fix this.


I understand this telephone thing in the pic below is no good. I just hooked it back up so you can see how everything was originally wired. I intend to get rid of that box and have everything plugged directly into the switch and or router.
http://imgur.com/a/qdVD2

http://imgur.com/a/trzPt

http://imgur.com/a/2cITh

 

[jsmithepa]

Looks very promising. If you can, post another closeup pic of the RJ45 patch panel, let read what the labels say.


I work in IT, so followed what a standard computer room wiring looks, but at a poor's man budget:

In a computer room, the 2 sides 4x4 would be the side of a cabinet and it would be called a 19" rack because the opening is 19" and things, like that patch panel on top is designed to fit into this space.

Here is what is looks like at the beginning of the build:

My cables from rooms are punched down to back of the patch panel, so short patch cables are used to hook up to ethernet switch. Yours comes in with RJ45 plugs, OK, we can work with that.

My type of setup, it needs access front and back. Is just a sample. I expect others to adapt depending on their room size and configuration.

 

[The Paladin]

Cannot tell if that jack is properly wire at the connector on the wall, but look at the other end connector plug end and they should look to be in this order
it should look like this http://www.incentre.net/tech-support/other-support/ethernet-cable-color-coding-diagram/

He did not pay attention to the order of the wires
he wired it Brown, Brown/White, Orange, Blue/White, Blue, Orange/White, Green , Green/White = crossover cabling.

you need to redo both end I bet of your cables as straight through cat 5 not crossover and your problem is done.

 

[Solandri]

He did not pay attention to the order of the wires
he wired it Brown, Brown/White, Orange, Blue/White, Blue, Orange/White, Green , Green/White = crossover cabling.

He wired it as T-568A. Which isn't a problem as long as the wall socket is also wired as T-568A.
http://www.incentre.net/wp-content/uploads/2015/02/ethcable568a.gif

Unfortunately, there are different designs for how the order of the wires correlate to the order of the pins in a wall socket keystone. So you can't tell with a simple visual inspection if the wall socket is also T-568A. You need a cable tester. Or if you're lucky, the keystone in the wall socket will have color labels for T-568B and T-568A.
http://images.monoprice.com/productlargeimages/53761.jpg

And yes, if the cable is wired correctly (and is less than 100 meters in length), you can plug one end into a switch, and a computer into the corresponding wall socket. And it will be like plugging the computer straight into the switch.

Edit: Stupid question, but have you confirmed the in-wall cable plugs into the switch securely (the clip holds it in place), and your ethernet cable in the room also plugs into the wall socket securely? I've seen slightly different tolerances for RJ45 plugs causing some not to plug securely into switches or wall socket keystones, causing loss of connectivity.

 

[kurkis493]

Yes, I've checked both ends of the cable to make sure things are secure in the rooms and all of my cables do fit into the wall jacks. I have a tester, which will be here tomorrow and hopefully that will help me to figure out if the wires are done correctly. I have to imagine no since it isn't just 1 room but all 6 rooms having zero response.

 

[nigelivey]

Your last pick shows an incorrect termination. That being said if they are the same each end it will work although it won't be to standard. The rj45 connector shown with the brass pins facing you should be: orange and white - orange - green and white - blue - blue and white - green - brown and white - brown. I would get the electrician to do it properly or not pay for his services.