Question No signal from GPU ?

[Zakov.r]

i recently bought:

b365m ds3h,
1030ti,
i5 9400,
ddr4 ram
PSU: 500w,

When i plug my hdmi into graphics card there is no signal and flashing orange bar behind gpu ?

 

[rgd1101]

brand and model of this 500w psu?
test the 1030 ti on another working pc?

 

[Zakov.r]

brand and model of this 500w psu?
test the 1030 ti on another working pc?

it works on diffrent pc

 

[Zakov.r]

its a new build

 

[Wolfshadw]

Do you get an image if the graphics card is not installed (using integrated graphics)?

-Wolf sends

 

[Zakov.r]

Do you get an image if the graphics card is not installed (using integrated graphics)?

-Wolf sends

well im using a 1030ti not intergrated but it does have and orange flashing light behind the gpu

 

[Wolfshadw]

Part of troubleshooting: Find out what does work to narrow the possibilities.

Do you get an image if the graphics card is not installed (using integrated graphics)?

-Wolf sends

 

[Zakov.r]

w

Part of troubleshooting: Find out what does work to narrow the possibilities.

Do you get an image if the graphics card is not installed (using integrated graphics)?

-Wolf sends

wdym but im there is no image and im not useing intergrated graphics

 

[jacob249358]

Plug the cable into the motherboard rather than the GPU to use the integrated graphics. Also is this a gt 1030 or a gtx 1050ti? 1030 ti isn't a thing

 

[Zakov.r]

asu

Plug the cable into the motherboard rather than the GPU to use the integrated graphics. Also is this a gt 1030 or a gtx 1050ti? 1030 ti isn't a thing

asus 1030 ti

 

[Zakov.r]

Plug the cable into the motherboard rather than the GPU to use the integrated graphics. Also is this a gt 1030 or a gtx 1050ti? 1030 ti isn't a thing

it wont work no signal to intergrated

 

[jacob249358]

it wont work no signal to intergrated

Have you tried multiple cables? Have you confirmed the monitor works as well?

 

[Zakov.r]

yes

Have you tried multiple cables? Have you confirmed the monitor works as well?

monitor works

 

[Wolfshadw]

Did you physically remove the graphics card from the system before plugging the display into the motherboard's graphic output?

If the card is installed, the on-board graphics are automatically disabled. This is why I'm asking you (for a third time) to remove the graphics card from the system and see if you get an image on your display.

Yes, I KNOW you do not want to use integrated graphics, but again, this is part of troubleshooting the issue.

-Wolf sends

 

[Zakov.r]

Did you physically remove the graphics card from the system before plugging the display into the motherboard's graphic output?

If the card is installed, the on-board graphics are automatically disabled. This is why I'm asking you (for a third time) to remove the graphics card from the system and see if you get an image on your display.

Yes, I KNOW you do not want to use integrated graphics, but again, this is part of troubleshooting the issue.

-Wolf sends

i dont mind using intergrated graphics i just didnt know what you meant

 

[Zakov.r]

i cant currently do it at the moment

 

[Zakov.r]

but i will do it in the morning and ill get back to you btw if it works should i try update bios

 

[Wolfshadw]

but i will do it in the morning and ill get back to you btw if it works should i try update bios

Do any of the BIOS versions, newer than what is currently installed, specifically state they address issues with graphic cards? If not, then no. You should NOT update the BIOS at this time.

-Wolf sends

 

[Zakov.r]

Do any of the BIOS versions, newer than what is currently installed, specifically state they address issues with graphic cards? If not, then no. You should NOT update the BIOS at this time.

-Wolf sends

i tried doing the itergrated graphics but it wont show anything

 

[Wolfshadw]

i tried doing the itergrated graphics but it wont show anything

If you can confirm that the processor you have is the Intel Core I5-9400 and NOT the Intel Core I5-9400F, and the graphics card works in another system, then the issue lies with the motherboard. Without an image, there's no way of telling whether or not your BIOS has been updated to at least version F2 (which is required for your processor).

I see two possible issues:

1) The motherboard is still running on BIOS version F1 which means your system won't boot with the 9400(F) installed. You would either need to install an 8th Generation Intel Core I-series processor and update the BIOS yourself, or take it to a local PC shop and ask them to do it (at a cost).

2) The motherboard is faulty. If the BIOS has been updated for the 9th Generation Intel Core I-Series processors and you do in fact have the Core I5-9400 (and not the Core I5-9400F which does not have integrated graphics), removing the graphics card from the system should have given you an image.

At this point, your best bet would be to take the motherboard to a local PC shop for them to figure out what the issue is.

-Wolf sends

 

[Zakov.r]

If you can confirm that the processor you have is the Intel Core I5-9400 and NOT the Intel Core I5-9400F, and the graphics card works in another system, then the issue lies with the motherboard. Without an image, there's no way of telling whether or not your BIOS has been updated to at least version F2 (which is required for your processor).

I see two possible issues:

1) The motherboard is still running on BIOS version F1 which means your system won't boot with the 9400(F) installed. You would either need to install an 8th Generation Intel Core I-series processor and update the BIOS yourself, or take it to a local PC shop and ask them to do it (at a cost).

2) The motherboard is faulty. If the BIOS has been updated for the 9th Generation Intel Core I-Series processors and you do in fact have the Core I5-9400 (and not the Core I5-9400F which does not have integrated graphics), removing the graphics card from the system should have given you an image.

At this point, your best bet would be to take the motherboard to a local PC shop for them to figure out what the issue is.

-Wolf sends

is there a way to like see the screen without hdmi or any help

 

[rgd1101]

"i recently bought"
no box? no receipt?

 

[Zakov.r]

"i recently bought"
no box? no receipt?

box but no receipt

 

[rgd1101]

the cpu box or pc box? they don't said the exact cpu model?