Question No sound after installing windows 10

[MirkaK]

Hi,
Installed Windows 10 on the new computer yesterday, can't make the sound work. It shows 2 options in sound video and games controllers: High definition Audio Device and Intel(R) Display Audio.
Non of them works if I try to run them.
motherboard type is Asus Prime H370M Plus.
Thanks for Help!

 

[Darkbreeze]

Have you installed the drivers for chipset, audio, network adapters and storage controllers from the ASUS H370M Plus product page? If not, you need to do that.

Install them in this order:

Chipset: https://dlcdnets.asus.com/pub/ASUS/...Intel_TP_W10_64_VER101179038106_20190319R.zip

Then restart. Then this:

Intel Gigabit LAN controller: https://dlcdnets.asus.com/pub/ASUS/...el_I219_UWD_TP_W10_64_VER121889_20190306R.zip

Then restart. Then this:

Audio controller: https://dlcdnets.asus.com/pub/ASUS/mb/01AUDIO/Realtek_Audio_Driver_WIN10-64_V6.0.1.8339_0322.zip

And finally, if you are using the integrated graphics at all, you'll want to install this driver for the display adapter:

https://dlcdnets.asus.com/pub/ASUS/mb/07VGA/DRV_VGA_Intel_DCH_TP_W10_64_VER25201006577_20190313R.zip


Also, if you have not updated the BIOS to version 1202, that would be a good idea as well.

 

[MirkaK]

Hi, yeah I installed all drivers, but I didn't restart between downloads, does that matter?

 

[MirkaK]

Have you installed the drivers for chipset, audio, network adapters and storage controllers from the ASUS H370M Plus product page? If not, you need to do that.

Install them in this order:

Chipset: https://dlcdnets.asus.com/pub/ASUS/...Intel_TP_W10_64_VER101179038106_20190319R.zip

Then restart. Then this:

Intel Gigabit LAN controller: https://dlcdnets.asus.com/pub/ASUS/...el_I219_UWD_TP_W10_64_VER121889_20190306R.zip

Then restart. Then this:

Audio controller: https://dlcdnets.asus.com/pub/ASUS/mb/01AUDIO/Realtek_Audio_Driver_WIN10-64_V6.0.1.8339_0322.zip

And finally, if you are using the integrated graphics at all, you'll want to install this driver for the display adapter:

https://dlcdnets.asus.com/pub/ASUS/mb/07VGA/DRV_VGA_Intel_DCH_TP_W10_64_VER25201006577_20190313R.zip


Also, if you have not updated the BIOS to version 1202, that would be a good idea as well.

ok, did it properly, installed all, still nothing. What is interesting though, the sound goes into headphones if I connect them in, but doesn't work from motherboard itself.

 

[Darkbreeze]

Is there a sound icon in your system tray in the bottom right hand side of the taskbar? You made need to enable a specific output OR change a setting that allows for multiple headphone outputs OR install a driver for your specific headphones. I'm guess since you mention plugging them in, they are not specifically bluetooth?