I have windows 10 on Dell pc. I am having sound issues. Sound shows cross on it; I have tried all the solutions I could find online and nothing seems to work. Even if I plug headphones in, the cross does goes away but still there is no sound; I have tried using Bluetooth headphones as well; and plugging in the sound bar with hdmi. nothing seems to do the trick. Please if someone can solve my issues I would be so relived I am not that computer noob and yet I cant figure it out and its driving me crazy;I am also open to giving access through team viewer as well; Please and thanks