Question No sound from Xbox One S connected to Turtle Beach Recon 50X headset

Mar 21, 2019
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Hello,

I have an Acer G246H monitor that I connected to my Xbox One S via HDMI. This monitor does not have speakers so I cannot hear any sound from the Xbox. To fix this I bought the Turtle Beach Recon 50X which is licensed and supported by Microsoft. The Xbox controller I have is the new version so it has the 3.5mm jack which I plugged in my Turtle Beaches to. No matter how much I mess with the audio setting, I cannot hear any sound. I have tried going to the audio settings and turning on the headphone specific setting but it still doesn't work. Is my monitor the problem? The headset does work because I plugged it into my phone and could listen to music. I have also tired other ear buds and headphones but I still cannot hear anything. Any help would be greatly appreciated.

Thanks,

Ian
 

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