I bought an acer laptop 6 months ago with windows 10. Now windows 10 did an update yesterday and because of this I have problems on my laptop. I want to do a factory reset but there is no button for a factory reset. Normally you have 3 options when you want to do a reset. 1. Keep my files 2. Remove everything 3. Restore factory settings. The[strike] thirth[/strike] third option isn’t there. How can I solve this to do restore factory settings.