Noise from pc- potentially SSHD

Jul 19, 2018
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The noise sounds like a geiger counter and I've read up on the problem. it happens at idle, and it is loud. its is a seagate 1TB sshd that is in warranty but i don't have the receipt (prebuilt pc) . i often experience full pc freezing.
 
Solution


Doesn't matter. Loud is loud. It shouldn't be doing that.
Contact Seagate. See what they say.

USAFRet

Titan
Moderator


1. Test that drive with SeaTools:
https://www.seagate.com/support/downloads/seatools/

2. Warranty replacement:
https://www.seagate.com/support/warranty-and-replacements/
 
Jul 19, 2018
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Already ran a long test but it told me it was a pass. however it is still loud, is that normal? 2 crashes happened today.
 
Jul 19, 2018
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I will attempt to get a recording of the sound if possible, would that be ok?

 

USAFRet

Titan
Moderator


Doesn't matter. Loud is loud. It shouldn't be doing that.
Contact Seagate. See what they say.
 
Solution
Jul 19, 2018
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thank you for your help, but i hear crackling from my psu occasionally too and im unsure if this is the problem i found this upon opening my case. i have to go now so i cant reply for a few hours.

 

Dugimodo

Distinguished
You need to confirm where the noise is coming from. If you disconnect the drive and turn on the PC is it quiet? (obviously it won't boot but you can still power it up) One trick is to listen through a tube of some kind which makes your hearing much more directional.

Could be a drive, could be a fan, could be the PSU, you need to be sure.