Not connecting to internet even though my computer shows I have access

[Patback09]

Cant connect to internet even though the computer shows me having internet. I can ping dns severs, but can't get internet or use things that use internet. However wifi devices seem to work fine. My computer specs

Windows 10 64bit
I5 7600k 3.8ghz
16g g skill rip jaws ram
Msi z270 gaming lga 1151
Gtx 1070 x

 

[boosted1g]

Can you provide more background info:

Wired or wireless internet connection?
Have you tried different browsers?
Open command prompt and type ipconfig to see if you have a valid IP address (should be 192.168.x/x or 10.x.x.x, if it is 169.x.x.x that is a problem)
While in command prompt type nslookup www.google.com and see if you get a result.

 

[Patback09]

Can you provide more background info:

Wired or wireless internet connection?
Have you tried different browsers?
Open command prompt and type ipconfig to see if you have a valid IP address (should be 192.168.x/x or 10.x.x.x, if it is 169.x.x.x that is a problem)
While in command prompt type nslookup www.google.com and see if you get a result.

 

[Patback09]

Wired Connection, And i have tried the ipconfig to see if i have and ip adress and i do have one. Tried chrome and internet explorer. However an service man showed up to my house today and switched out the modem and all seems fine. Does anyone know how a modem could cause that problem.

 

[boosted1g]

Is this the ISP provided modem/router combo device? If so then pretty much anything is possible as those are the dirt cheap junk they get for pennies on the dollar and then lease to you for $5-10 per month.

 

[Patback09]

Is this the ISP provided modem/router combo device? If so then pretty much anything is possible as those are the dirt cheap junk they get for pennies on the dollar and then lease to you for $5-10 per month.

 

[Patback09]

The router in one I bought for $80.00 and the modem on one they provide. Just knowing it is not a computer problem helps all the much more.