Hi there,
I received a letter in the mail from Spectrum yesterday saying that they're upgrading our speeds to 200 Mbps from 100 Mbps at no additional cost; the upgrade was effective immediately.
However, I'm not getting speeds close to 200 Mbps at all on my ASUS laptop. It goes up to around 130 Mbps only. The strange thing is that my iPhone 7 (iOS 12.4.1) can get speeds up to 231 Mbps. I've tested both speeds on speedtest.net. Both are connected to the 5 GHz band. 7 devices are connected to the router.
Computer specs:
https://www.asus.com/us/Laptops/ROG-GL552VW/
OS: Windows 10 Home 64bit, version 10.0.18362
CPU: Intel (R) Core (TM) i7-6700 HQ CPU @ 2.60 GHz, 2.59 GHz
Mobo: Asus GL552VW
Router:
TP-Link Archer A7
https://www.amazon.com/TP-Link-AC17...0945985&sprefix=tp+link+archer,aps,223&sr=8-3
Modem:
Spectrum's Ubee E31U2V1
DOCSIS 3.1 Advanced Voice Modem
https://www.manualslib.com/manual/1578219/Charter-Spectrum-E31u2v1.html#manual
Router's firmware is updated to version 1.0.11.
Not sure if everything is accurate or if I included everything that's needed (bear with me as this is my first post and I'm not tech savvy at all).
What can I do?
Thank you in advance.
I received a letter in the mail from Spectrum yesterday saying that they're upgrading our speeds to 200 Mbps from 100 Mbps at no additional cost; the upgrade was effective immediately.
However, I'm not getting speeds close to 200 Mbps at all on my ASUS laptop. It goes up to around 130 Mbps only. The strange thing is that my iPhone 7 (iOS 12.4.1) can get speeds up to 231 Mbps. I've tested both speeds on speedtest.net. Both are connected to the 5 GHz band. 7 devices are connected to the router.
Computer specs:
https://www.asus.com/us/Laptops/ROG-GL552VW/
OS: Windows 10 Home 64bit, version 10.0.18362
CPU: Intel (R) Core (TM) i7-6700 HQ CPU @ 2.60 GHz, 2.59 GHz
Mobo: Asus GL552VW
Router:
TP-Link Archer A7
https://www.amazon.com/TP-Link-AC17...0945985&sprefix=tp+link+archer,aps,223&sr=8-3
Modem:
Spectrum's Ubee E31U2V1
DOCSIS 3.1 Advanced Voice Modem
https://www.manualslib.com/manual/1578219/Charter-Spectrum-E31u2v1.html#manual
Router's firmware is updated to version 1.0.11.
Not sure if everything is accurate or if I included everything that's needed (bear with me as this is my first post and I'm not tech savvy at all).
What can I do?
Thank you in advance.