- May 16, 2020
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Hi, I've got a problem with a new Monitor i purchased a few days ago.
The Monitor is a Samsung U32R592CWU, which supports a refresh rate of 60Hz at 3840x2180. It came with a HDMI 2 cable.
My Laptop is a HP-Pavilion 15 (cs2101ng) running Win10, which should (!) have a HDMI 2 output, at least thats what is advertised. It also should (!) support DisplayPort over USB-C.
Thing is, the maximum option when connecting the Laptop to the Monitor via HDMI is 4k@30Hz. When I try to connect via DisplayPort (via this cable), nothing happens, the Laptop does not recognize the Display (yes, I also changed the Monitor's input channel).
I tried multiple things:
Did I miss something or is there anything else I did not think about?
The Monitor is a Samsung U32R592CWU, which supports a refresh rate of 60Hz at 3840x2180. It came with a HDMI 2 cable.
My Laptop is a HP-Pavilion 15 (cs2101ng) running Win10, which should (!) have a HDMI 2 output, at least thats what is advertised. It also should (!) support DisplayPort over USB-C.
Thing is, the maximum option when connecting the Laptop to the Monitor via HDMI is 4k@30Hz. When I try to connect via DisplayPort (via this cable), nothing happens, the Laptop does not recognize the Display (yes, I also changed the Monitor's input channel).
I tried multiple things:
- Connecting an Ubuntu 18.04 Intel NUK to the Monitor: The little thing gets 4k@60Hz with both cables, no questions asked. I did not change any monitor setting for this to work.
- LiveUSB Ubuntu from my Laptop: No 60Hz Option with HDMI, nothing happens over Displayport, same as Windows.
- Uninstall NVidia Drivers, upgrade Intel Graphics Drivers, fresh Windows Install, upgrade BIOS.
- I tried to use the NVidia chip for the Display (over the NVidia control Panel), did not get the display adaptor to run on anything other than the Intel Chip.
Did I miss something or is there anything else I did not think about?
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