Not sure if my sound card is working properly

[alexandrgyarab]

Recently upgraded to a new motherboard, CPU and RAM. I have an ASUS PRIME Z370-P. On the official site ( https://www.asus.com/us/Motherboards/PRIME-Z370-P/specifications/ ) under audio it says this Realtek® ALC887 8-Channel High Definition Audio CODEC

However, when I go to device manager I can only find NVIDIA High Definition Audio and Nvidia Virtual Audio Device (wave Extensible) (WDM).

And only my monitor reproductors work, the headphones aren't even detected.

When I first started the computer it had one other sound driver which I can't remember the name of (but it wasn't Realtek) (and also an uninstalled realtek high definiton, but according to the guide i was supposed to uninstall old drivers, so i did), but since it wasn't working I uninstalled it and tried to install the audio drivers from the MB's site, but nothing happened. It said it's done and asked me to restart the pc and after it booted back up nothing changed.

I'm assuming the NVIDIA sound comes from my gtx 1060 since the monitor is plugged into to that and my monitor sound works.

Is the sound card broken? Can I fix this somehow?

 

[Vic 40]

Find the sound symbol in your system tray,rightclick it,go for sounds and look for playback devices,see if it there.Maybe it's set to off,set it to on and rightclick->test.See if that works.
Maybe in device manager look for the mentioning of the realtek audio being present first.

 

[alexandrgyarab]

Find the sound symbol in your system tray,rightclick it,go for sounds and look for playback devices,see if it there.Maybe it's set to off,set it to on and rightclick->test.See if that works.
Maybe in device manager look for the mentioning of the realtek audio being present first.

Only thing in playback devices is my monitor and the only 2 things in device manager are the above mentioned NVIDIA drivers

 

[Vic 40]

And in device manager? Maybe enable it there. Might even look in the bios to see if it is disabled there.

 

[alexandrgyarab]

And in device manager? Maybe enable it there. Might even look in the bios to see if it is disabled there.

Thanks, I went into BIOS and enabled HD audio control (or something along those lines) not sure why, but it was disabled and now my headphones work fine

 

[Vic 40]

That's good to hear.