notebook pc acer pojac2

[a5c4ga]

Acer won't load to windows and I can't access erecovery with alt+f10? Is there any way I can fix this? I also get a message of C:\WINDOWS\System32\Logfiles\Srt\SrtTrail.txt. What does this mean and is it possible for me to fix it manually with command prompt?

 

[Laptop_Nerd]

Hi,

Please do try this thread from Microsoft support site that may be applicable to your case. They have some troubleshooting steps suggested there as well that worked for the others.

https://answers.microsoft.com/en-us/windows/forum/windows_8-update/help-ive-encountered-the-srttrailtxt-problem/82c06748-855f-41cf-9cf8-6fe5724381e7?page=2