Question Nothing opens

beauknowsdiddly

Distinguished
Feb 24, 2010
346
10
18,815
I'm not sure if I'm asking this in the right place or not because I really don't know if it's a software issue.
I just built this PC:
MSI MAG B550 Tomahawk MAX WiFi Gaming Motherboard
AMD Ryzen 7 5700G
Kingston NV2 1TB M.2 2280 NVMe Internal SSD
Corsair Vengeance LPX 16GB (2x8GB) DDR4 DRAM 3200MHz
XFX Speedster SWFT210 Radeon RX 7600 Graphics Card
Corsair RM650 80 plus Gold Fully Modular Low-Noise ATX 650 Watt Power supply
Microsoft OEM System Builder | Windоws 11 Pro

The problem I'm having is that it keeps getting to the point where nothing will open in Windows. It's completely up to date and will run for hours and all of a sudden nothing will open. The mouse moves around freely. When I hover over any icon it highlights like it knows I'm there but nothing will open.

I can't do shut down or restart while this is happening so I have to do a hard shut down and restart while holding the shift key and after a few tries I can get to troubleshoot and get it to load in safe mode.

The first time it happened I Reinstalled Windows thinking maybe I got a virus from some other pirated software I should not have installed in the first place. But then it happened again. This time it started shortly after installing steam. I had steam installed before the reinstall as well. So I got to safe mode again and uninstalled steam and everything was fine overnight. So I reinstalled steam again and about an hour later it started again. I tried the safe mode only didn't really do anything this time. I just got out of safe mode and reloaded Windows and still no programs would load like before. After 3 or 4 tries to get into safe mode I uninstalled Steam and reloaded windows and everything again seems to be fine. It's beginning to look like it's a Steam thing and not a coincidence.
Or could it be because it's an OEM version of Windows?

Microsoft OEM System Builder | Windоws 11 Pro | Intended use for new systems | Authorized by Microsoft. I bought it on Amazon for 160 bucks. I have to have steam on this for gaming.

One other thing. When Installing windows I had to bypass the "Signin to Microsoft" Screen because it's not for me. So on the Outer box experience screen I did the Shift/f10 to get the command prompt and then the obee\bypassnro then the "I don't have Internet" option. I don't see how that could have anything to do with it but ya never know.

Anyway sorry for the novel but I"m kinda stumped here. It's running great right now without steam installed but I need to get that installed for the person I built this for. Has anyone had this issue and resolved it? Should I get a copy of Windows that is NOT OEM maybe?

Thank you!
 
Speaking of memory though. I remember getting message about the memory not being in the right slot. I originally had them in the slots 1 and closest to the CPU. After seeing that I changed them to slots 2 and 4. I believe that's what the manual said but the manual that came with them board really sucks so I could be wrong about that.

I just looked to the board and there's a little diagram that shows an MMA1, MMA2, MMB1 and MMB2 and it says to load the MMA2 and MMB2 first.
 
Last edited:
Thank you for that! Yeah they're in the right slot MMA2 and MMB2. I reinstalled Steam again, nothing worked. Uninstalled it in safe mode and now everything's working again. This is crazy! Everyone uses steam. Although I find this so people are having the same issue.
I'm going try that one tweak in there. I'm beginning to think I may just have to go with Windows 10 for now. The machine I have now was initially Windows 10 which had steam installed. From there I Upgraded to 11 and it works great. I may just have to do that until they come up with a fix.
 
  • Like
Reactions: lantis3
Seconding @lantis3

And remember that some motherboards now require that the first physically installed RAM be placed in a specific slot: commonly DIMMA2.

Check the applicable motherboard's User Guide/Manual.

Even if there is no specific requirement with respect to the order of RAM installation refer to the User Guide/Manual step by step to confirm that all components are correctly installed, fully connected, and properly configured.
 
Seconding @lantis3

And remember that some motherboards now require that the first physically installed RAM be placed in a specific slot: commonly DIMMA2.

Check the applicable motherboard's User Guide/Manual.

Even if there is no specific requirement with respect to the order of RAM installation refer to the User Guide/Manual step by step to confirm that all components are correctly installed, fully connected, and properly configured.
Yes it's stamped right on the board, MMA2 and MMB2 first. The manual that came with has none of that information. It's terrible.
 
So I believe I figured it out. At least for this particular build. I installed an older version of Windows 10 and installed Steam on that version. Then I did all the updates, then upgraded to windows 11. That seems to have done the trick. I initially installed Windows 11 like 3 times trying to fix this issue and nothing worked. But everything seems fine now.