Ntfs.sys page fault in nonpaged area

jeffpresnell73

Commendable
Oct 18, 2016
3
0
1,510
0
I accidentally stepped on the power cord and it pulled out of the laptop. I got this: A problem has been detected and Windows has been shut down to prevent damage to your computer.

Ntfs.sys

PAGE_FAULT_IN_NONPAGED_AREA

STOP: 0X00000050. (0xFFFFF980059C0000,0x0000000000000000, 0xFFFFF88001c4b2d5, 0x0000000000000000)

Ntfs.sys - Address. FFFFF88001c4b2d5 base at FFFFF88001C3D000, DateStamp 4ce792f9

I can't get the laptop to boot. It is a Dell Inspiron 15 Class B

Starting up in safe mode and last good configuration didn't work. Tried running a Windows 7 disk to get to repair didn't work either.

At a loss as to what to do.
 

Tumeden

Respectable
Oct 15, 2016
449
0
1,960
101
Have you recently installed any drivers or programs?

Any new hardware such as a graphics card or printer?

Going to use a quote from another article

"PAGE_FAULT_IN_NONPAGED_AREA

This one means you’ve added hardware to your PC, perhaps as a replacement or upgrade of existing hardware, but have continued to use the old hardware’s drivers. One example would be installing an NVIDIA graphics card in place of an ATI graphics card without changing from an NVIDIA driver to an ATI driver. Or, installing a Canon printer in place of an HP printer without changing drivers.
The plug-and-play architecture of Windows is supposed to install the correct driver whenever you add a device, but if there’s one already there, it won’t always work right.
The best way to fix this problem is to go to the device’s manufacturer’s website, plug in your device’s model number in the support area, and download the very latest drivers for it. You may have to reboot in Safe Mode in order to do that, especially if the Blue Screen keeps repeating itself each time you reboot.
It’s also a good idea to disable the existing driver first, and allow Windows to install a temporary, generic driver in its place, in order to give you a chance to get the correct driver. This is an especially good approach for video cards."
 

jeffpresnell73

Commendable
Oct 18, 2016
3
0
1,510
0
No. No new hardware was added. I can't even to get it to start up. I'm almost to the point of taking the laptop completely apart and clearing the CMOS to see if that will help.
 

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