ntkrnlmp.exe bluescreen of death

[edwardb2]

hello, i recieved 2 bluescreens in a row today, i rolled back my gpu drivers, uninstalled potentially conflicting software (avast and razer synapse in particular),both seemed to occur when watching videos specifically, and here is the dump file, i have a gtx 960 4 gb if that helps http://www.mediafire.com/file/kq8kkxcf4zjk0rl/070718-37468-01.rar/file

also the error i recieved was ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY

 

[gardenman]

Hi, I ran the dump file through the debugger and got the following information: https://pste.eu/p/xTad.html

File: 070718-37468-01.dmp (Jul 7 2018 - 08:48:09)
BugCheck: [ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY (FC)]
Probably caused by: memory_corruption (Process: System)
Uptime: 0 Day(s), 3 Hour(s), 15 Min(s), and 46 Sec(s)

The overclocking driver "RTCore64.sys" was found on your system.
The overclocking driver "XtuAcpiDriver.sys" was found on your system.
The overclocking driver "IOCBios2.sys" was found on your system.
Remove all overclocks.

Motherboard: https://us.msi.com/Motherboard/Z97-PC-Mate/Overview
You have __ BIOS version: 4.10 (08/11/2015)
The latest is BIOS version: 4.B (2016-02-22)
Verify the above before attempting to update. Note: Updating your BIOS can be risky. Never try it when you might lose power (lightning storms, recent power outages, etc).

I can't help you with this. Wait for additional replies. Good luck.

 

[Colif]

So bios 4.10 must have been renamed to 4.A 1 day after you installed it. explains why 4.10 isn't on the MSI web site now.

How to update BIOS - [video="https://www.youtube.com/watch?v=LRyFMf0D9Lc"][/video]
updating bios will remove any overclocks and if it was overclocked before, leave off until we figure out cause.

Try updating your Intel Chipset driver, there is a new one dated June 27 2018, your installed version is from Dec 24 2015 (its on MSI web site for motherboard, under System & Chipset drivers)
Update NIC drivers, new ones on MSI web site (under LAN)

BSOD blaming windows, so its not overly helpful. Old drivers listed above might be cause.

 

[edwardb2]

So bios 4.10 must have been renamed to 4.A 1 day after you installed it. explains why 4.10 isn't on the MSI web site now.

How to update BIOS - [video="https://www.youtube.com/watch?v=LRyFMf0D9Lc"][/video]
updating bios will remove any overclocks and if it was overclocked before, leave off until we figure out cause.

Try updating your Intel Chipset driver, there is a new one dated June 27 2018, your installed version is from Dec 24 2015 (its on MSI web site for motherboard, under System & Chipset drivers)
Update NIC drivers, new ones on MSI web site (under LAN)

BSOD blaming windows, so its not overly helpful. Old drivers listed above might be cause.

i have recently overclocked my gpu yes, should i go on with the bios installations or hold off?

 

[edwardb2]

So bios 4.10 must have been renamed to 4.A 1 day after you installed it. explains why 4.10 isn't on the MSI web site now.

How to update BIOS - [video="https://www.youtube.com/watch?v=LRyFMf0D9Lc"][/video]
updating bios will remove any overclocks and if it was overclocked before, leave off until we figure out cause.

Try updating your Intel Chipset driver, there is a new one dated June 27 2018, your installed version is from Dec 24 2015 (its on MSI web site for motherboard, under System & Chipset drivers)
Update NIC drivers, new ones on MSI web site (under LAN


BSOD blaming windows, so its not overly helpful. Old drivers listed above might be cause.

i decided to go ahead and update both the mobo bios and the chipset drivers, everything is working as intended, hopefully this helps, thank you, im gonna mark this as the solution for the time being for anyone who has a similar issue