ntoskrl.exe error -- tried some things, no luck

mellcrisp

Honorable
Jun 16, 2013
13
0
10,510
Hey everyone -- I'm getting intermittent restarts with several different stop codes, like "kernel_security_check_fail" and "IRQL_not_less_or_equal". I've tried a number of things: windows memory diagnostics (no issues), updating drivers with SDI, checking hard drive health... nothing seems to be working.

Below is a link to a screen from BlueScreenView. Anyone have any suggestions? I can't reliably replicate the crashes and while they don't happen that often, I'd love to know what the hell is going on. Though it does seem to happen almost exclusively when I'm using Firefox, now that I'm thinking of it...

I'm running Windows 10 with an i5-4670k and r9 390; OS installed on an SSD, everything else on an HDD. Thanks!

http://imgur.com/a/4is0u
 
Solution
I would remove your three older drivers. Most likely the corruption would have been caused by the old ethernet driver but you can not tell with out turning on debugging flags and waiting for the next bugcheck. the problem could also be from the old gigabyte power utility, you need to use one that would match your BIOS as the power functions have changed over time.
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bugcheck 0x109 CRITICAL_STRUCTURE_CORRUPTION
the corrupted region error was 101 : General pool corruption

pool is memory allocated to device drivers. This error would mean that a driver corrupted its own driver data, or another drivers data or there was a memory error in the drivers memory area.

the stack backtrace was bad also.

old drivers installed:
Linksys...

Colif

Win 11 Master
Moderator
ntoskrnl (new technology operating system kernel) is heart of windows and in this case, is probably getting blame for a driver that asked it to do something it can't do

They all sound like driver errors still.

Blue screen view isn't showing enough detail, Can you follow option one here: http://www.tenforums.com/tutorials/5560-bsod-minidump-configure-create-windows-10-a.html
and then do this step below: Small memory dumps - Have Windows Create a Small Memory Dump (Minidump) on BSOD

that creates a file in c/windows/minidump
copy that file to documents
upload the copy from documents to a cloud server and share the link here and someone with right software to read them will help you fix it :)
 

mellcrisp

Honorable
Jun 16, 2013
13
0
10,510
Here's the latest one: https://files.fm/u/9mzajkvt#_ though that isn't a 256kb dump. When I get another crash with the new settings, should I start a new thread?
 
I would remove your three older drivers. Most likely the corruption would have been caused by the old ethernet driver but you can not tell with out turning on debugging flags and waiting for the next bugcheck. the problem could also be from the old gigabyte power utility, you need to use one that would match your BIOS as the power functions have changed over time.
-------
bugcheck 0x109 CRITICAL_STRUCTURE_CORRUPTION
the corrupted region error was 101 : General pool corruption

pool is memory allocated to device drivers. This error would mean that a driver corrupted its own driver data, or another drivers data or there was a memory error in the drivers memory area.

the stack backtrace was bad also.

old drivers installed:
Linksys AE1000 High-Performance Wireless-N Adapter
\SystemRoot\System32\drivers\ae1000w7.sys Tue Jun 7 19:40:42 2011

Gigabyte Easy Saver - mobo power utility driver
\C:\Windows\gdrv.sys Thu Mar 12 20:22:29 2009

Sonic CD/DVD driver (used by many different CD/DVD programs)
\SystemRoot\System32\Drivers\PxHlpa64.sys Mon Oct 17 07:29:34 2011

various drivers that have their timestamps removed:
\SystemRoot\System32\ATMFD.DLL unavailable (00000000)
\SystemRoot\System32\cdd.dll unavailable (00000000)
\SystemRoot\System32\Drivers\Msfs.SYS unavailable (00000000)
there are others as well.

I would run cmd.exe as an admin then run
sfc.exe /scannow (this will attempt repairs using a hidden back up copy of drivers)
dism.exe /online /cleanup-image /restorehealth
it will attempt to repair drivers by getting a clean copy from the microsoft update servers.







machine info:
BIOS Version F8
BIOS Starting Address Segment f000
BIOS Release Date 01/17/2014
Manufacturer Gigabyte Technology Co., Ltd.
Product Name Z87X-UD3H
Product Z87X-UD3H-CF
Processor Version Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz
Processor Voltage 8ah - 1.0V
External Clock 100MHz
Max Speed 7000MHz
Current Speed 3600MHz




 
Solution

Colif

Win 11 Master
Moderator
who said to not update drivers? if anything you want the latest for your hardware so you avoid errors that come about by old software trying to get hardware to do things it can't anymore. Update or replace the 3 older drivers he mentioned.

Sfc /dism may have fixed the problem if it was a system driver to blame. At least system files fixed now.

I think the easiest way to remove old devices drivers is to go to the view tab in device manager, choose show hidden devices and uninstall all the faded ones?
 

mellcrisp

Honorable
Jun 16, 2013
13
0
10,510


I suppose I just misunderstood some of what johnbl was saying. Thank you both for your help; if I don't have any further issues in the next day or so I'll marked this solved!