[SOLVED] ntoskrnl BSOD

Aug 20, 2021
4
0
10
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I recently built a new pc and i am experiencing bsod while entering a game , installing drivers (with third party program), installing amd display drivers (successfuly installed it using device manager), sfc /scannow, copying something from my phone to pc, and sometimes when idle.
After trying the sfc scan many times it found corrupted system files but after that bsod happened.
What i have done: reinstalled different version of windows 10 many times on 2 HDDs, replaced Motherboard, reinstalled different version of amd drivers, updated bios to latest version, reassembled pc, windows memory diagnostics (found no errors), turned off fast boot, installed windows 7, tested psu, gpu, hdds, ram with my friend's PC, checked temps and no overheating and im not overclocking.
My specs: Asrock b365m-hdv , Intel core i5 9600kf, 1*16gb 2400 hyperX ram, Rx 570 8gb, 650watt psu
Here is minidumps:
https://drive.google.com/folderview?id=16zyT2zKYb6ZKtXgAlMxJKdDwo7nNDuI0
bsods are related to ntoskrnl.exe.
Thanks all. Sorry if i wrote bad.
 

Colif

Win 11 Master
Moderator
Jun 12, 2015
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TeeDriverW8x64.sys
strange thing to cause a crash
Intel Management Engine interface
Apr 04 2019TeeDriverW8x64.sysIntel Management Engine Interface driver https://downloadcenter.intel.com/

Asrock site is odd
Intel Management Engine driver ver:12.0.34.1425_CONS_SW_MSI is dated 14 May 2019
Intel Management Engine driver ver:11.8.65.3606_ME_SW_DCH is dated 5 Aug 2019

difference is type of driver, the DCH driver is a Universal Windows Platform whereas MSI is likely older driver type.

regardless, I would grab Version 11 and see if the system lets you install them.

your LAN drivers might have newer versions
try running this and see if it finds anything new - https://www.intel.com.au/content/www/au/en/support/intel-driver-support-assistant.html
if you run it before updating the above it might get it as well. Or a newer version.

updating intel drivers in general might help
 

Colif

Win 11 Master
Moderator
Jun 12, 2015
58,285
4,736
161,190
10,353
My specs: Asrock b365m-hdv , Intel core i5 9600kf, 1*16gb 2400 hyperX ram, Rx 570 8gb, 650watt psu
What PSU make/model?

installing drivers (with third party program),
not ideal. most of those can choose wrong drivers.

I will ask a friend to convert the dump files.

NTOSKRNL = windows kernel. It handles all driver requests, power management, and memory management. It sits between Hardware and Applications. It got blamed but its not the cause
 

gardenman

Distinguished
Moderator
Hi, I ran the dump file(s) through the debugger and got the following information: https://jsfiddle.net/akjndmzg/show This link is for anyone wanting to help. You do not have to view it. It is safe to "run the fiddle" as the page asks.
File information:091121-51906-01.dmp (Sep 11 2021 - 22:28:34)
Bugcheck:MEMORY_MANAGEMENT (1A)
Probably caused by:memory_corruption (Process: amd64_microsoft-windows-servicingstack)
Uptime:0 Day(s), 1 Hour(s), 59 Min(s), and 07 Sec(s)

File information:091121-40015-01.dmp (Sep 11 2021 - 22:56:44)
Bugcheck:PAGE_FAULT_IN_NONPAGED_AREA (50)
Probably caused by:cng.sys (Process: IAStorDataMgrSvc.exe)
Uptime:0 Day(s), 0 Hour(s), 02 Min(s), and 47 Sec(s)

File information:091121-35718-01.dmp (Sep 11 2021 - 19:55:36)
Bugcheck:DPC_WATCHDOG_VIOLATION (133)
Driver warnings:*** WARNING: Unable to verify timestamp for TeeDriverW8x64.sys
Probably caused by:memory_corruption (Process: System)
Uptime:0 Day(s), 0 Hour(s), 16 Min(s), and 01 Sec(s)

File information:091121-28515-01.dmp (Sep 11 2021 - 20:05:51)
Bugcheck:SPECIAL_POOL_DETECTED_MEMORY_CORRUPTION (C1)
Probably caused by:memory_corruption (Process: System)
Uptime:0 Day(s), 0 Hour(s), 09 Min(s), and 16 Sec(s)
Possible Motherboard page: https://www.asrock.com/mb/Intel/B365M-HDV/index.asp

This information can be used by others to help you. Someone else will post with more information. Please wait for additional answers. Good luck.
 

Colif

Win 11 Master
Moderator
Jun 12, 2015
58,285
4,736
161,190
10,353
TeeDriverW8x64.sys
strange thing to cause a crash
Intel Management Engine interface
Apr 04 2019TeeDriverW8x64.sysIntel Management Engine Interface driver https://downloadcenter.intel.com/

Asrock site is odd
Intel Management Engine driver ver:12.0.34.1425_CONS_SW_MSI is dated 14 May 2019
Intel Management Engine driver ver:11.8.65.3606_ME_SW_DCH is dated 5 Aug 2019

difference is type of driver, the DCH driver is a Universal Windows Platform whereas MSI is likely older driver type.

regardless, I would grab Version 11 and see if the system lets you install them.

your LAN drivers might have newer versions
try running this and see if it finds anything new - https://www.intel.com.au/content/www/au/en/support/intel-driver-support-assistant.html
if you run it before updating the above it might get it as well. Or a newer version.

updating intel drivers in general might help
 
Aug 20, 2021
4
0
10
0
What PSU make/model?



not ideal. most of those can choose wrong drivers.

I will ask a friend to convert the dump files.

NTOSKRNL = windows kernel. It handles all driver requests, power management, and memory management. It sits between Hardware and Applications. It got blamed but its not the cause
Hi! Sorry for being too late.Now i have changed power supply and also my 16 gb ram to 8 gb.this psu worked better than others. Windows and every drivers reinstalled from asrock website with latest amd drivers, and took my friend's psu (XFX pro 550w) and now i can play games maximum of 2 hours and after that crash to desktop with no errors, sometimes crashing with error message or random bsod.
Some new problems sometimes happening and i should restart to fix them: flashing desktop, games wont run, taskmanager won't open, black screen and just mouse pointer on startup and...
I changed windows too many times so it isnt problem. Removing my second hdd helped me play longer, is psu still the problem? Isnt 550w enough?
Edit: some new minidumps
https://drive.google.com/file/d/1QYoJNdqbxh0jptk_XYVCStjW8Kmo6MTN/view?usp=sharing
Edit: I was just lucky to play longer sometimes. it isnt related to my second hdd.
 
Last edited:

gardenman

Distinguished
Moderator
I ran the 3 new dumps through the debugger and got the following info: https://jsfiddle.net/kvpw5xoa/show This link is for anyone wanting to help. You do not have to view it. It is safe to "run the fiddle" as the page asks.
File information:092921-28921-01.dmp (Sep 29 2021 - 13:20:49)
Bugcheck:SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007E)
Probably caused by:memory_corruption (Process: System)
Uptime:0 Day(s), 0 Hour(s), 22 Min(s), and 57 Sec(s)

File information:092921-26015-01.dmp (Sep 29 2021 - 13:30:20)
Bugcheck:MEMORY_MANAGEMENT (1A)
Probably caused by:memory_corruption (Process: WerFault.exe)
Uptime:0 Day(s), 0 Hour(s), 09 Min(s), and 01 Sec(s)

File information:092921-25578-01.dmp (Sep 29 2021 - 12:04:47)
Bugcheck:MEMORY_MANAGEMENT (1A)
Probably caused by:memory_corruption (Process: MsMpEng.exe)
Uptime:0 Day(s), 0 Hour(s), 22 Min(s), and 12 Sec(s)
This information can be used by others to help you. Someone else will post with more information. Please wait for additional answers. Good luck.
 
Aug 20, 2021
4
0
10
0
Hi! Sorry for being too late.Now i have changed power supply and also my 16 gb ram to 8 gb.this psu worked better than others. Windows and every drivers reinstalled from asrock website with latest amd drivers, and took my friend's psu (XFX pro 550w) and now i can play games maximum of 2 hours and after that crash to desktop with no errors, sometimes crashing with error message or random bsod.
Some new problems sometimes happening and i should restart to fix them: flashing desktop, games wont run, taskmanager won't open, black screen and just mouse pointer on startup and...
I changed windows too many times so it isnt problem. Removing my second hdd helped me play longer, is psu still the problem? Isnt 550w enough?
Edit: some new minidumps
https://drive.google.com/file/d/1QYoJNdqbxh0jptk_XYVCStjW8Kmo6MTN/view?usp=sharing
Edit: I was just lucky to play longer sometimes. it isnt related to my second hdd.
Tested another ram, the weird problems like flashing desktop is gone, but starting a game causes bsod (Memory_management, page_fault_in_nonpaged_area, irql_not_less_or_equal, system_service_exception) and also random times it happens. So i tested ram in windows memory diagnostics and no error, tested hdd with chkdsk and no bad sectors. I am freaking out with this pc. I turned on driver verifier and 10 seconds after booting to windows i get this: Driver_verifier_detected_violation and mpksldrv.sys so i went to safe mode and turned it off
Somebody help!!!
 

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