Question ntoskrnl.exe+3fdaf0 BSOD - - - please help reading minidump ?

[JohnJohn2012]

Hello,

I got a BSOD today while browsing Youtube. BlueScreenView says it's ntoskrnl.exe+3fdaf0.

If it helps, the only other problem I ever had with the system was Event 1000 Application crashed like this:

Faulting application name: ProjectZomboid64.exe, version: 0.0.0.0, time stamp: 0x62225fa0
Faulting module name: ntdll.dll, version: 10.0.19041.2130, time stamp: 0xb5ced1c6
Exception code: 0xc0000374
Fault offset: 0x00000000000ff6a9
Faulting process id: 0x9f0
Faulting application start time: 0x01d94e98a7d963bb
Faulting application path: D:\Jogos\Project Zomboid\ProjectZomboid64.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 7964c5cf-2ac8-4de5-b5e9-9d06dec9cbe7
Faulting package full name:
Faulting package-relative application ID:

I've been told the above is probably a RAM problem, but now that it seem to have advanced into BSOD I'd like a second opinion.

Link to minidump: https://drive.google.com/file/d/1_BDeHig8ejyE44aliEuDJhzoieJlgaaT/view?usp=sharing

Thank you!

 

[Lutfij]

Welcome to the forums, newcomer!

Running WinDbg; amdkmdag is what's triggering the issue. Have you tried using DDU to remove all GPU drivers(Inte, Nvidia and AMD) in Safe Mode then reintaing with the latest version from AMD's support site in an elevated command? If it's the latest driver causing the issue, roll back to a former version.

Please list the specs to your build like so:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
include the age of the PSU apart from it's make and model. BIOS version for your motherboard at this moment of time.

 

[JohnJohn2012]

I haven't done anything with the GPU driver yet. I'll check the version but I'm pretty sure it's not on the latest one.

CPU: AMD Ryzen 5 5600 3.5GHz box
CPU cooler: Cooler CPU ID-Cooling SE-224-XT Red
Motherboard: GIGABYTE B550M DS3H
Ram: Patriot Viper Steel 16GB DDR4 3600MHz CL18 Dual Channel Kit
SSD/HDD: Kingston NV2 1TB PCI Express 4.0 x4 M.2 2280
GPU: MSI Radeon RX 6750 XT MECH 2X OC 12GB GDDR6 1‎92-bit
PSU: Inaza Impulse, 80+ Gold, 700W (bought new, Dec 2022)
Chassis: Deepcool CC560 ARGB
OS: Win 10
Monitor: LED DELL Gaming G2422HS 23.8 inch FHD IPS 1 ms 165 Hz G-Sync Compatible & FreeSync Premium
Bios Version: American Megatrends International, LLC. F15, 7/29/2022

ETA GPU driver details:

Driver File Version: 31.00.22017.3004 (English)
Driver Version: 31.0.22017.3004
DDI Version: 12
Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 2.7
Hardware Scheduling: Supported:False Enabled:False
Graphics Preemption: Primitive
Compute Preemption: DMA
Miracast: Not Supported
Detachable GPU: No
Hybrid Graphics GPU: Not Supported
Power P-states: Not Supported
Virtualization: Paravirtualization
Block List: DISABLE_HWSCH
Catalog Attributes: Universal:False Declarative:True
Driver Attributes: Final Retail
Driver Date/Size: 10/16/2023 3:00:00 AM, 1831352 bytes

Edit2: Added Bios version bc I apparently skipped that part while reading.

 

[JohnJohn2012]

I used DDU to uninstall the old driver and installed latest Adrenalin. I chose Full Install (idk if it's better or not, last time I did driver only).

I'll see how it behaves.

Edit: Uhh, I have a question. Since I installed Adrenalin, I decided to check if I have Rebar support. It says it's unavailable.

GPU-Z says Rebar is disabled despite me booting from GPT and running in UEFI Mode. CSM is somehow enabled. I don't know why that is. Can I safely disable CSM or will that screw things up for me?

 

[Colif]

File: 060724-7250-01.dmp (Jun 8 2024 - 02:06:59)
BugCheck: [SYSTEM_SERVICE_EXCEPTION (3B)]
*** WARNING: Unable to verify timestamp for amdkmdag.sys
Probably caused by: memory_corruption (Process: dwm.exe)
Uptime: 15 Day(s), 1 Hour(s), 46 Min(s), and 48 Sec(s)

so you reinstalled Adrenaline since BSOD?

AS for resizable bar.
You need to go into BIOS/Advanced view

1. Settings/IO ports
2. Enable Above 4g Encoding and that will show the Resizable Bar option right below it.
3. Set it to auto or enabled.
4. Save & exit BIOS.

I have a Gigabyte X570, its the same steps. Your book won't show enough detail but its sort of explained on page 30
https://download.gigabyte.com/FileL...2_e_v1.pdf?v=01f88767fb5b58cab7d7d233fb757234

 

[JohnJohn2012]

so you reinstalled Adrenaline since BSOD?

I did, latest version for my GPU from AMD. I used DDU in Safe Mode, then installed the newest driver (Full Install). But then I tried to play some Crusader Kings 2 and it gave me flickering horizontal lines when moving the screen around (which I never had in any other game).

So I did DDU again and installed Adrenalin 23.5.2 (driver only this time), which is supposedly the latest stable version. No more horizontal artifacts, wouldn't you know it...

AS for resizable bar.

Thank you! It currently shows as disabled and I was afraid it wouldn't work with CSM being enabled for whatever reason. So I should just try and enable ReBar despite CSM being enabled too?

 

[Colif]

I would try and see what happens.
It seems odd its enabled if you are using GPT drives in UEFI boot. But it clearly doesn't stop you booting.