I don't even know where to begin...So basically, I have had this problem since I first had this pc around a year or two ago. I have been getting irritating blue screens at the most random times and they cannot be predicted. I have tried almost everything in the book to fix this issue other than replace hardware when I do truly believe that this is not a power supply issue. I will attach the dump file from blue screen but I have searched everywhere for a possible solution and have yet to solve it. I willl just get an error code saying 0x03B. There is not a certain amount of memory, disk space, or power for this to occur. I could be sitting on my desktop with all background tabs closed and it will crash. I could be playing two cpu intensive games at once and it would not crash. It is completely random and I have no idea what to do. Sometimes it will even crash on the lock screen. When I go into event viewer it says critical, Kernal-power, and "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly." Now in the beginning I thought it was my power supply to but it makes no sense. If it was my power supply would I even see a blue screen or would it just turn? Also I have a 600w which is not too small for the rig I have. I have tried installing my drivers, run sfc scan, changing my power settings multiple times, turning off fast startup, running memtest which it passed, running a disk test, updating windows, updating my bios, restoring bios to its default, playing around with ram slots, uninstalling sound drivers, everything in the book. If anybody can help my I would really appreciate it. Also something very interesting I would like to point out. After I changed all my advanced power settings, whenever I got the blue screen there would only be just the error code on the page and nothing else. There was no percentage to restart my pc and it would never restart. It was just stuck on that blue screen with that tiny error. Just something to think about.
My specs:
-AMD R9 Sapphire Vapor-X R9 280X Tri-X OC
-AsRock 970 Performance
-AMD FX-8320E
-8GB DDR3 Ram
-111GB SSD(windows os)
-1Tb Western Digital Hard Drive
Dump:
Dump File : 031818-13515-01.dmp
Crash Time : 3/18/2018 9:43:48 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff803`eacae867
Parameter 3 : ffffdf8c`9aeadbb0
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+1640e0
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+1640e0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\031818-13515-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 16299
Dump File Size : 822,820
Dump File Time : 3/18/2018 9:44:52 PM
==================================================
My specs:
-AMD R9 Sapphire Vapor-X R9 280X Tri-X OC
-AsRock 970 Performance
-AMD FX-8320E
-8GB DDR3 Ram
-111GB SSD(windows os)
-1Tb Western Digital Hard Drive
Dump:
Dump File : 031818-13515-01.dmp
Crash Time : 3/18/2018 9:43:48 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff803`eacae867
Parameter 3 : ffffdf8c`9aeadbb0
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+1640e0
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+1640e0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\031818-13515-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 16299
Dump File Size : 822,820
Dump File Time : 3/18/2018 9:44:52 PM
==================================================