ntoskrnl.exe DPC_WATCHDOG_VIOLATION error computer blue screen (Help)

ryakame

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Feb 6, 2018
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I'm experiencing crashes caused by ntoskrnl.exe and it is giving me the air DPC_WATCHDOG_VIOLATION I've tried updating drivers, updating the bios, and windows is fully up to date. I have run out of ideas to try and fix this issue. Any insight is appreciated.

(Minidump)
On Mon 2/5/2018 10:05:49 PM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\020518-35156-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x154EA0)
Bugcheck code: 0x133 (0x0, 0x501, 0x500, 0x0)
Error: DPC_WATCHDOG_VIOLATION
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL or above. This could be caused by either a non-responding driver or non-responding hardware. This bug check can also occur because of overheated CPUs (thermal issue).
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



Specs:
(Motherboard)
ASUSTeK - M11BB - Rev X.0x

(CPU)
AMD A10-6700

(Gpu)
NVIDIA GeForce GTX 1050

(HDD)
wdc wd10ezex-22rkka0

(PSU)
HBA008-ZA1GT - 350W

(BioS)
ASUSTeK - 0403 - 12/24/13

(OS)
Windows 8.1
 
Your video drivers are crashing. Uninstall Aicharger. This is a known cause of crashes

Turn driver verifier off. dlpc.exe is also crashing. I think this is a steam game (duel link)

This is crashing directx. wallpaper32.exe is crashing, this is crashing directx

dwm.exe is crashing. Desktop Windows Manager. audiodg.exe is crashing, it's crashing directx

vmulti.sys is crashing. This may not be compatible with 64 bit. This is what driver verifier is crashing on









 


I really do not know what to do (sorry for late reply)

[ Aicharger.]
I tried looking for it on my pc and could not find it so I don't think I have it. (Looked in Task Manager, Control Panel)

[Turn Driver Verifier off.]
I went to Admin Command Prompt, and typed "Verifier", then I tried "Delete existing settings" and after I get a popup saying "No settings were changed"

[dlpc.exe]
for this, yes it is a pc steam game, for this one I located the file on my steam folder, right clicked it and went into properties - Compatability - and Ran the Compatibility troubleshooter.

[Wallpaper32.exe]
also a steam app, I went to the applications Advanced settings and Set the "Graphics API" from DirectX 11 to OpenGL.

[dwm.exe]
I found it in Task Manager, I don't really know what to do from there...

[audiodg.exe]
For this I just looked up how to disable this potential issue :
a. Right-click the speaker icon in the lower right corner.
b. Select Playback Devices from the menu. A list of devices should appear on the screen.
c. Double-click the device that has a green checkmark. The properties windows for that device should open.
d. Click the Enhancements tab at the top.
e. From the list of enhancements, uncheck all of them, or click the Disable all sound effects checkbox.
f. Click the OK button to save your changes and close the window.
g. Click OK to close the Playback Devices window.

[vmulti.sys]
for this one, I believe that I know the cause of it and have since then fixed it.


 
Is Aicharger part of AI suite? If it is, uninstall AI suite. It maybe if it's called AI charger+

I'll have a look at the dmp file/s now

Driver verifier is still enabled. It's causing 2 of the crashes.

Is vmulti.sys for a Huion drawing / graphics tablet?? If it is, whats the model??

And where did the drivers come from?? From cd or did Windows install them?
 



[Is Aicharger part of AI suite? ]
yes, it is, you were right on that, and I have succesfully uninstalled it.

[Driver verifier is still enabled.]
" It's causing 2 of the crashes. " like i said i tried going to the appropriate place to deal with this issue but it would not allow me to do so, could you help me figure it out? what i did as i stated before :
I went to Admin Command Prompt, and typed "Verifier", then I tried "Delete existing settings" and after I get a popup saying "No settings were changed".

[Is vmulti.sys for a Huion drawing/graphics tablet? ]
Yes, it is.

[ If it is, what is the model?? ]
Huion H420 USB Graphics Drawing Tablet - Link https://goo.gl/rrNNXC

[And where did the drivers come from?? From cd or did Windows install them?]
The drivers from the tablet came from the CD.
 
I've got the same tablet. But I'm using Win10 it installed the drivers once I plugged it into a USB port

Uninstall the drivers for it, unplug it then plug it back in. If there's an entry in program and features, uninstall it

Get the drivers for it here https://www.huiontablet.com/support/

Type verifier / reset after you run command prompt as admin
 


[Uninstall the drivers for it]
Successfully installed <3

[Type verifier / reset after you run command prompt as admin]
This is what happens when i typed "verifier / reset" as an admin in cmd - https://goo.gl/UTkjCF
 


[Update]
turned on my pc at 4:55 pm , worked until 6 pm, it did the same blue screen error

[DumpFile]
https://goo.gl/c1nPKA
 
It's not a driver verifier crash this time. It's a hal.dll 0x133 stop error

It's overwatch crashing your video drivers.

I would send a copy of this dmp file to whoever makes overwatch. See what they say

Why is AMD overdrive on this?? If youre overclocking I would set it back to default settings, and uninstall this
 


"It's overwatch crashing your video drivers."
at this point I think it would give off to any game I play at the time of the crash, it literally has happened while doing nothing.

"If you're overclocking I would set it back to default settings"
how do I do this?
 


[Update]
this one happened when i just left my pc on --
Minidump File - https://goo.gl/3Psmkf