nVidia 1070 laptop Freezing and Rebooting when G-Sync enabled (Asus GL702VS)

[des91.iraq]

Hello,

I have an Asus ROG GL702VS laptop, it comes with Nvidia 1070, 120Hz Screen, and i7-7070HQ.

The issue happen randomly, but disabling G-Sync made the issue almost gone (still exists).

Most cases, whenever G-Sync is enabled and I enter Battlefield 1 MP (or any graphic intensive game) , and I spawn in the map, the laptop just freezes for 5 seconds, then it reboots... when it reboots it will stuck in booting windows forever (booting screen), I have to turn the laptop off, and on to boot into windows.

Windows events says its Kernel-Power issue, and the description is as below:
"The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."

One of the crash reports in XML formal as below (I have the multiple events, same parameters...):

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" /> 
  <EventID>41</EventID> 
  <Version>5</Version> 
  <Level>1</Level> 
  <Task>63</Task> 
  <Opcode>0</Opcode> 
  <Keywords>0x8000400000000002</Keywords> 
  <TimeCreated SystemTime="2017-06-26T12:25:05.449985100Z" /> 
  <EventRecordID>4008</EventRecordID> 
  <Correlation /> 
  <Execution ProcessID="4" ThreadID="8" /> 
  <Channel>System</Channel> 
  <Computer>LAPTOP-ME</Computer> 
  <Security UserID="S-1-5-18" /> 
  </System>
- <EventData>
  <Data Name="BugcheckCode">278</Data> 
  <Data Name="BugcheckParameter1">0xffffa083310034a0</Data> 
  <Data Name="BugcheckParameter2">0x0</Data> 
  <Data Name="BugcheckParameter3">0x0</Data> 
  <Data Name="BugcheckParameter4">0x0</Data> 
  <Data Name="SleepInProgress">0</Data> 
  <Data Name="PowerButtonTimestamp">0</Data> 
  <Data Name="BootAppStatus">0</Data> 
  <Data Name="Checkpoint">0</Data> 
  <Data Name="ConnectedStandbyInProgress">false</Data> 
  <Data Name="SystemSleepTransitionsToOn">0</Data> 
  <Data Name="CsEntryScenarioInstanceId">0</Data> 
  <Data Name="BugcheckInfoFromEFI">true</Data> 
  </EventData>
  </Event>

I don't know at this point if its a G-Sync issue or not.
The system temp was normal when the system crashes ,,,, no unusual temp peak.

I purchased the laptop form excaliberpc.com, its the same clock speed as the manufacturer, so no overclock. BTW how can I check?

 

[des91.iraq]

As the Event Viewer shows a lot of errors, there was a DisturbedCOM errors.... So I posted a question on Microsoft TechNet and they proposed a solution which resolved my problem...

reference: https://social.technet.microsoft.com/Forums/windows/en-US/36dc74b0-2789-4c64-b3ab-946ea8605742/multiple-events-and-unexpected-reoobt-eventid-41-219-10016?forum=win10itprogeneral